Diablo causing PC hard freeze every 10 mins.
Sometimes no BSOD just hard restart.
Have no issues with other games.
Water-cooled 9900k and 2080ti with updated drivers today. Both under 50c the whole time.
The game requested I update drivers before I started so I did.
Downloaded high-res texture pack.
No antivirus. No other programs open.
Up to date windows.
No razer.
Tried disabling the chroma settings.
Reducing the settings to medium seems to delay the crash a little longer. But still difficult to play.
17 Likes
Same issue, BSOD and restart, it happens from 1 to 15 min max of gameplay, for some reason game stays longer if afk.
R9 5900x
RX 6900 XT
32 GB Ram
NVMe SSD
Windows 11
Tried even on Win10 with different SSD on SATA 2.5, installed and reinstalled game, drivers, different versions, even stopped all services, just windows and battlenet with diablo4 running.
Tried different settings from BIOS, no SMT, no OC on RAM, etc.
Hope they fix this asap, or I’ll refund, bought Ultimate and can’t play early, Betas worked almost flawlessly for me, now retail version gold certified game and can’t play.
2 Likes
I’m having the same issue. I initially had to disable chroma abberations to even get it to launch but once I did it ran flawlessly until i reached Kyvoashed and now it just crashes a few minutes after loading back into that town.
1 Like
Same here. It is definetly a RAM error (Because of D IV not hardware)
1 Like
Same Problem here - i also get random freezes and i have to press the reset button to reboot my pc. All other games run fine.
Did you run your game with FSR? i tried now playing the game without FSR and i coult play for straight 2h without a crash - so far.
Win 11, 6800xt, 5800X3D Driver 23.5.2 - all Updates on Win 11 installed
I am on Nvidia and it takes anywhere between 30 min to 2h to crash. Also i am bypassing your issue since my PC is restartign directly :D. I do use DLSS 2 though. It was crashing very quickly, but lowering textures to medium gets it to 2h. So clear memory leak.
1 Like
Having the same issue. Newer PC running an Intel Core i9 11900KF, MSi 3070 Ti RTX and 32 Gb of RAM (update: also using Razer Tartarus and Basilisk v2 periphs) and I can’t even load into the game. I had 0 issues playing the betas. Like others, all video card drivers are up to date and recently updated BIOS as well. System completely locks up every time I am at the loading screen after selecting my character.
Tested several other games through Steam (Doom (1993), Halo:MCC, Skyrim) and through Battlenet (D3 & WoW) without so much as a pixel out of place, but D4 causes a complete system lock-up.
Update 8 Jun 23: I’ve noticed other folks mention Razer software may be causing conflicts. For others that are experiencing issues, are you using Razer products/software?
Constant crashing as well.
i9-13900K
Gigabyte OC 4080
32GB Ram
NVMe SSD
Windows 11
Today has been the worst in terms of crashing. I’ve legit crashed at least 20+ times today. It went from being a couple of times every few hours to literally what feels like every 30 minutes.
1 Like
Try globally locking your PC’s FPS in the NVIDIA control panel to 60. Then find Diablo IV retail and set it’s FPS cap to follow Global settings. This stopped my crashing 
You will have to switch the cap off for all other games though.
Previous updates had fixed the problem for me, but with the last update, the problem is back again, can’t even get to the character screen without the whole computer crashing…
When the game launched, I had near constant crashes (game crashes, not full PC crashes or Windows lockups, etc). An update rolled out I think on Friday or Saturday that seemed to fix the vast majority of crashes (the last two days, I have played many hours at a time with very few crashes) – but today, it’s back to crashing once every few minutes. Here’s my setup:
i9 13900k
4090 (535.98 drivers; launch day for D4)
Samsung Odyssey G8 (ultrawide)
64 GB RAM
Firecuda 530 (x2, tried installing on both separately with the same results)
Maximus z690 hero motherboard
I barely ever crash anywhere else – really just D4.
1 Like
Same problem here. However, I only crash when tabbing out I the game like when I look up something on second monitor. Opened task manager, watching the problem. Once I tab out the GPU is immediately at 100% and when I tab back to the game it resets to the former normal. This gets worse over time too. Changing graphics setting to whatever else fixes this and game acts normal when I tab out. But if I stay too long in same graphics settings, changing them freezes and crashes the entire pc. So I’m pretty certain it’s not a memory leak as in ram but rather a leak for the vram.
Specs:
Ryzen 5 3600X
32 Ram
3060TI
X570 Board
SSD with enough space on drive
1 Like
I’ve got the same problem.
I haven’t had problems with the game on betas. Games were installed on my Hard Drive.
I’ve recently upgraded my pc to DDR5, so I changed the motherboard, cpu, ram and bought an MVME N.2.
After I installed D4 into this SSD those crashes started to happen. If i try to run it at max setting, my FPS goes fine, but the game crashes pretty fast. And if I turn it to mid graphics, game takes longer to crash.
I’ve tried everything, bug still crashing. Maybe will try to install it into my HD again to see if the crashes stops.
I’m having 0 issues with other games, running everything flawlessly with good FPS on high settings.
My currently setup:
B650M Aorus Elite AX
Ryzen 5 7600x
2 x 16gb 6000mhz ram
RTX 3060TI
I’ve updated BIOS, installed from nvme to mechanical hdd, tried settings from low to ultra, capped FPS to 60, restarted with all non-essential services and startup items disabled, tried disabling hires textures, turned off xmp and removed any overclocking. I’m at my wits end. Only this game has problems.
4090
i9 13900k
64gb ddr5 (32gb modules)
Ultrawide or 4K monitor
2 Likes
Had same problem
For me it helps to delete file.
documents/diablo4/localprefs.txt
Its gonna make new one when you enter the game , I just deleted it, there are some videos to make changes in file but its faster 
1 Like
so I have a build desktop with a 1st gen threadripper and a 6900XT and it runs every other game in existence flawlessly, except d4.
meanwhile i have a cheap little MSI laptop with a 5th or 6th gen intel cpu and a nvidia 1060 in it…zero issues, runs great, never crashes
i have exhausted every step every suggestion I have read and i cannot get the crashes to stop, they only slightly improve. and blizzards response to this mass problem is a blanket statement “make sure you meet the minimum requirements, make sure your drivers are updated, if problems persist your computer is overheating” its laughable and insulting when so many people are having the same issues. Ironically i had zero issues with the first 2 betas, and nothing but trouble with the server slam and release. idk what they changed for the server slam but my problems started there, i didnt crash once during the previous open beta
if anyone finds a good solution other than waiting for blizzard to fix their terribly coded game that they had the GALL to charge 80 dollars for, im all ears
3 Likes
Pretty broad spectrum of hardware here. Hope they figure this out sooner than later. It’s getting old.
2 Likes
I’ve found a lot of people with my graphics card have issues, the assumption is there’s a massive vram leak
This is almost exactly my hardware setup. And I’ve tried everything you listed (and more). At this point, I suspect it’s something on their end that they haven’t updated to work with some new hardware standard. I don’t know.
What monitor do you have? Ultrawide (like I also have) is kind of a hacky technology – wonder if it’s related to that.
Happened to me twice today, never happened before this and been playing a lot since early release. Computer just freezes completely but no BSOD & sound will keep playing. Fans drop to practically nothing as soon as it happens.
Ryzen 5800X
Radeon RX 6800 XT
X570 Aorus Master
32GB RAM
Windows 10 Pro, up to date.
Weirdly both times it happened I was in a nightmare dungeon with that lightning dome affix.