D4 Crashed on Teleporting

PC Bug Report
1

Title, again.

Another crash.

I used a Nightmare Dungeon sigil. I teleported to the zone(not the dungeon) and I got stuck on a loading screen. It was there for about 10minutes until I force closed Diablo 4.

Why is there so much crashing in a game that had multiple beta tests?

4 Likes
2

Up with this post, getting tired of random freezes + force closing (or crash, pretty much the same). Teleporting around have a 10% chance of crashing in my experience with several crashes every day (more than 5 last time i counted in a few hours).

1 Like
3

One thing that did help, is that I updated my Motherboard/Processor/Bios drivers. That seemed to fix a lot of issues.

4

I have the same issue. It’s where whenever I teleport, there’s a chance of computer shutting down. Sometimes it works and other times the computer restarts. Temp/OC are all normal. running this on 60c gpu with cooling solution and not overclocking. I’m sure this has to do with a setting in relation to directstorage but I cant figure out what. Blizzard? are you there?

1 Like
5

Same. PC meets requirements. OS & drivers are up-to-date. Security software = Do Not Disturb. Network is stellar. No lag - no problems, EXCEPT I get the “connection error” & crash MOST of the time when I teleport in any fashion to town & when I exit the game. Whenever it happens, it’s always one of these two ways. Pretty frustrating to the point of not playing anymore.

1 Like
6

Glad to see i am not the only one getting these crashes. Mainly happens when i teleport.

1 Like
7

Same issue here - teleporting often causes crashes

2 Likes
8

I’m here because of this too. I crash randomly use teleports.

1 Like
9

Same thing here.
TP gave me an instant freeze.
Had to force close the game.
I had 4 of these freezes in the last 2 days.
RTX 4080 with every driver up to date.

11

Please fix this teleport issue crash ASAP!
Every two teleports, one crashes the game. It’s unplayable!!

1 Like
16

I deleted the post here and put it to the console section, thanks for the reminder :slight_smile:

Seems to be a cross platform bug tho. Very annoying -.-

17

Got a bug about my mount thinking I’m in town and tried to teleport so I could investigate further and the game instantly crashed as I tried to teleport

18

Every time I activate a sigil and teleport it crashes! I want my sigils back.

19

Same here, when using teleport there is a big chance the game crashes

20

facing the same issue here

21

Same problem here. The game is turning into a nightmare instead of the dungeon

22

Same here, they said something about a fixing patch?

23

This happens on the third teleport of the session!

24

Same here. After the last Update the game crashes Even without teleporting.

26

For those crashing, you can try the following:

  1. With the recent update, graphic settings got reset, so make sure to check them again and tweak them if necessary.
  2. A full re-install of the game or verifying game files can also help fixing the crashes
  3. Go to the game’s directory (C:\Program Files (x86)\Diablo IV) and inspect the FenrisDebug.txt files to see if you can identify what the crash error may be
  4. Ensure you are on the latest GPU drivers