Crossplay problem

Hi guys

I am not able to play any online aspects of the game (pvp crossplay clan etc) since the release on ps4… I thought that they will fix the problem but nothing has changed so I contacted the helpdesk
This is the answer:
Diablo IV has cross platform play available. For console players this may require a subscription to your platforms account system, ie Live or PSN Plus, to enable social aspects of the game.

So the point is if I dont have PS premium I cannot use these option which should be default things like on PC
If its real I feel scammed because I could play crossplay on beta before and now I payed more than a Pc gamer and actually get less

Anyone has the same issue or might know the solution?

Thanks