Crashing not long after I load into the game after patch

Technical Support
1

Crashing not long after I load into the game after patch
game version: 2.0.4.59118

have restarted bnet, checked for updates, scanned & repaired

2 Likes
2

I’ve also been crashing after the patch. same game version

1 Like
3

Game seems to hard boot my computer, when attacking mobs with spirithunter skills. Perhaps some GPU effect/animation related bug.

4

Same here, PC version once i start attacking mobs and there is alot going on the screen, it crashes.
77285231-4566-4D3F-939B-A3A0C308BDA0

5

Same prob bro, after patch i cannot play game

6

I have crashed 3 times in the first 5 minutes since patch load. Please fix this!

7

Same. Been getting disconnects for over a week, now also crashes and still getting disconnects. Week 2 of unplayable.

8

same for me, pit, open world, a group of monsters use any attack - crash

9

We’re aware of an increase in reported game crashes at the moment and our teams are investigating.

No further details at the moment but we’ll share updates as we have them.

Apologies for the inconvenience and thanks for your patience and understanding while we work on this!

2 Likes
11

I am have the same problem when using a Spiritborn and as soon as I activate an attack or action the game crashes and opens at the desktop I received this error code 64C44584-6819-4B60-ABCD-217369792DD2

12

Same issue for me. Game crashes if I try to fight anything. I go into the pit and start to fight, game crashes. I am a spiritborn. I get the following error code:
4A13273C-D15B-41EA-81B7-1ABE879E8C45

Was playing this morning, no problems. It seems to be something since you added the Halloween stuff (butcher spawning from nightmare dungeon shrines etc.)

Please fix this

1 Like
13

Just lost my char to that crash.
is it possible to get it back?
ty

14

My game 100% crashes when i kill a pentagram (minimap symbol) spire in a nightmare dungeon 2/2 times

15

Working through this atm.
Scanned, reduced graphics detail (one crash said I had run out of Video card memory, on a 4070Ti with 32gb system Ram ) confirmed video drivers were up to date and OS was up to date (usual stuff). Currently trying a full re-install as nothing has worked so far.
Hopefully you can figure it out soon.

16

Hey all, one of our Community Managers recently posted a possible workaround while we work on the overall fix for this issue:

1 Like
17

Same, and my DLSS option for the game is just GONE…

18

so, how does this work for console then?

19

This did not stop the crashing issue for me :frowning: I did scan and repair and this recommendation

20

Update:
I un-installed and re-installed then game. Have had no crashes since.

21

It is crashing on me between 30 minutes to an hour after the latest patch!!! I have 64 GB of memory and with the latest Nvida driver installed.