[Crash] High/Very high texture setting

Technical Support
1

Since the release, I have been experiencing regular game crashes when setting the texture quality above medium. They are the ‘fun’ type of crash, where the PC needs to reboot itself. If I lower the settings to ‘Medium’ I can play for much longer - although my sessions rarely exceed an hour in duration thus I don’t know whether I delayed the inevitable or ‘fixed’ it. But with 3440x1440 medium textures look kind of ‘meh’ and my machine ought to be able to handle more.

Specs:
Ryzen 5950x
Intel Arc LE 770 ( 16GB Vram )
32GB Ram
Gigabyte Gaming X570 mobo
Windows 10, and latest drivers, of course.

2

Check the system requirements. There you can see that the targets are FHD 60 fps on high for your card.

High

  • OS: 64-bit Windows® 10 version 1909 or newer

  • Processor: Intel® Core i7-8700K or AMD Ryzen™ 2700X

  • Memory: 16 GB RAM

  • Graphics: NVIDIA GeForce® RTX 2060 or AMD Radeon™ RX 5700 XT or Intel® Arc™ A770

  • DirectX®: Version 12

  • Storage: SSD with 90 GB available space

  • Internet: Broadband Connection

  • 1080p resolution, high graphics settings, 60fps

3

Is that relevant to anything? The game runs fine regardless of settings and VRAM requirements are met. Either way, it should not crash.

4

No one knows what causes your crashes. You can check the system log, if there are errors there, they may lead you to the cause.

5

Make sure you have Resizable BAR enabled as intel has stated that the Arc cards benefit greatly from it.

6

Akshually… I had it enabled and crashes persist. I disabled it and the game seems to run stably. So it seems it is Intel or AMD bug - depends whether the issue is related to graphics card or chipset.

7

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