Well put. The game isn’t the worst game I’ve ever played, but it’s not a good game either. It has potential, but it’s all being squandered with awful design choices, lack of polish, etc.
I hope they fix the game’s issues and it manage to turn into a great game. They managed it with D3, I don’t see why they can’t do it with D4 too. It’ll take time, but it’s possible.
But as the game exists now? There are just so many issues that prevent it from being a fun game that feels worth sinking tons of time into.