Constant crashing

Technical Support
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constantly crashing
449F3579-9733-4797-9679-4B81143B4378

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more then 12 crashes. Not sure what is causing them. started yesterday, 10 of june. I made a ticket cause the forum doesnt hold the information i need to fix it.

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Same with me, on my newly built PC:

C98F38C1-2E8C-4936-A659-59F05B9BE337

My PC:
AMD Ryzen 7 7700X
AMD Radeon RX 6700 XT
RAM 32Gb DDR5

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I get crashes all the time, I changed from ultra down to medium and crashes are rare now. Not sure if you tried this, sucks to have graphics lower but at least the crashes every 30 minutes are gone. Still crashes but after hours. I hope the fix this, lots of bugs, lots of stuff to fix.

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I cannot even create a new character without having to reboot my PC… Has been like this since installing the game this weekend…

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Same I have been having consistent crashes to the point I started logging them and what I was doing at the time

EE349CE3-5FEE-4828-8896-D3E621210544 6-4-23 Sitting in town

01604492-010A-45C9-8C16-38E377C06F97 6-4-23 Sitting in town

FDCCDC58-1E5D-46FB-9A09-D84A895E053F 6-5-23 Sitting in town

8109BA60-6E4F-469C-B018-CE078D61210B 6-5-23 Sitting in town

C1AE60A9-AFCD-4629-8AAE-5F6ABCCE0728 6-5-23 sitting in town

316E55D5-F176-47D2-AB3C-464A7157E2B3 6-5-23 Sitting in town

7BA33B7F-BD61-401C-A46B-90A30F690FAF 6-6-23 Just left town in a hell tide

14EA07AA-BAA9-4203-9B0C-E31154584385 6-6-23 Running a dungeon.

D47ADA5D-E4CE-45E5-BBC5-CF64DB4D10D1 6-7-23 Running a dungeon

41A276E4-2F1D-45AA-ACE2-60B48D1B640B 6-7-23 Doing cap stone Dungeon.

C280BC67-2DDC-4572-89B9-2922FB24A95B 6-7-23 sitting in town.

BCAB3779-951E-4511-BB12-871FFBE04C4E 6-12-23 sitting in town. (haven’t played in 5 days)

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Do you think anything happened at this day. Driver update? Game update?

Can you post an update if the issue resolves, please?

Because I’m having the same issue since that exact day. I’ve e-mailed blizz (through e-mail provided in the thread about vendor/inventory high GPU usage), but not sure if I want to go through the support with their turn off/turn on and reinstall drivers/game/OS solutions (as I’ve done them already myself).

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I had the same thing when game dropped. Try this and see if any improvement:

  • repair the installation (stupid, i know, but do it)
  • disable windows defender
  • disable windows firewall
  • edit settings file disabling the chroma effects (set value to 1)

Once you did all that, let me know if it helped. It worked for me.

I still get crashes while on full screen map if i stay there for like 1 min. Same thing with full screen abilities & leyend passive screens (part screen is ok)

Keeping that in mind, i can play with no problem.

Hope it helps

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