I don’t work at Blizzard. I recommend reviewing your MSInfo (after exporting) for errors from one of the many apps having conflicts with Blizzard games.
Not sure who this is aimed at but it sounds very passive aggressive.
Having the Same issues with both Diablo 4 and WoW. Started about a month ago. Only these 2 games I have issues with .
YUP! I also continue to CRASH every 1-2 minutes in DIABLO IV.
Tried everything to NO avail. I had this problem for about 1 month.
The latest updates DO NOT fix the problem. And, my ALIENWARE DESK TOP is running correctly.
NO PROBLEM with my desk top at all
HOPE the TECHS are reading OUR msgs!!!
I have this problem, too. Running a really newly built PC. 32GB RAM, Windows 11 with all the latest updates, RTX 4070 Super (brand new GPU with latest drivers), playing on PC obviously. Getting constant crashes, and it happens randomly. Sometimes when I’m just standing around, sometimes during combat in Helltide, sometimes inside of NM Vaults. It happens all over the game for no reason.
The constantness of the crashes means I am having a LOT of trouble getting anything done in this game =/ It’s so frustrating!
Same here, constant crashes on a PC with 32 gb of ram and rtx 3090 with either 'Runs out of memory", no message at all, or even making the whole system unresponsive, so I have to use the reset button.
Can’t say anything about previous patches, since I have just started playing.
Triple A experience, to say the least.
Been happening to me for several months now. It got so bad that I took a break for a couple of weeks, then decided yesterday to try the PTR. Same exact thing happening there! And that constant Reconnecting to Diablo IV message in the top left of my screen, even when I am in the game and playing, until I am suddenly disconnected again.
I also have the problem of getting disconnected after just playing 1-2 minutes in DIABLO IV. Had complained for over two months to NO AVAIL.
HAVE ALIENWARE DESK TOP and have No problems when not playing. HOPE techs are aware of this MAJOR PROBLEM!
i have the same issue. No virus, chache clean, repair tool, dllss is not working well, i play other games and i have no issues, actually i play games with more requirements than this, i can play them but not this since last patch.
Even the game says that i need to low graphics having 32 gb ram, a good intel motherboard and 4080 RTX.
Is not that we have the problem, you have done a bad patch, sorry, not insulting, just saying the truth, please fix it, i cannot even play it with low graphics.
Same problem here. Crashing every few minutes, mostly on area change. I have tried all of the solutions in the KB article, including completely reinstalling the game. Nothing helps.
Since there appears to be absolutely no way to reach anyone in Tech Support, other than this forum, what am I supposed to do to get this fixed? I literally can’t play the game for more than 10 minutes at a time. This isn’t fun.
I have random 1 a day disconnect crash error with the report ID: FDC70C1D-08CB-4E36-8734-3E1F8934CFCC
After everytime i completing something a dungeon or a quest than sometimes it crashed. It is weird. Because by other games As example The Witcher 3 everything on ultra + raytracing on and DLLS 3.5 ON no problem at al.
And with Diablo 4 if i have DLLS 3.5 ON weird screen tering / black / white flickering and the crashes? It is in my eyes a Blizzard Diablo thing.
my pc setup is high end with a:
RTX 4080 OC 16gb
i7 13gen
64GB DDR4 overclocked profile
And why i as ample the Witcher 3 take is because in my option the witcher 3 is graphics very very havier
I tried uninstalling the latest Nvidia driver and going a couple of versions back. I still crashed. I tried turning off the overclocking on my Alienware rig, that didn’t help. At this point, I don’t know what it could be OTHER than D4 bugs.
How do we report these codes to blizzard?
I just entered this in the Bug Reports section. I suggest that anyone here who is still affected chime in on my thread in Bug Reports.
I found the problem fix for me. In the first place i throught it was the game fault. After i read the logh of windows. I saw a inntressing thing. The error was not the game. It was by me the Windows defender that scanning the game folder. And blocked the access to the game i get the error. After i set the game folder file as accept i have so far 4 days no errors / disconnecting anymore.
Added the folder by Windows defender → Controlled folder acces —> allow an app via controlled folder and at Diablo 4 folder.
Hope that this work also for you.
i comented that i have issues too, having a huge computer, also it doesn´t need speed fan overcloack cause my computer is not even more hot than an human. I think is even more cool than an human, is not heating, not anything despites their sucking patch, sorry, you are late Blizz, doing a game with good graphics, and not knowing how to make it for not crashing, we are close to a year, is not the first time, i even stoped toplaying the game, cause suck a lot, and only tried for gauntlet cause i was bored, but guess what? you already made more impossible to necros, in this season so every necro that is in gauntlet use the same bone build that in the first launch of the game, so is so freaking lame, that we are still playing a class that doesn´t have blood glyphs or COLD (YES WE PLAY WITH COLD AND BLOOD, DO YOU ACTUALLY KNOW THAT WE NEED THIS GLYPHS??) or paragon (not overpower, everyone has overpower, i mean blood dmg and draining blood, dude do you know what is a necro?), neither the performance is good, like all of your games, don´t even know how micro left you do this, and you say that you have improved performance? where?¿ you constantly lie over and over again blizz. You say things like in season 2 we will get in the tree 925, for example, we didn´t. You promised a lot of things, and for necro, dude, do you think everyone want to have 6 buttons for an army of golem and skeletons? we should have them apart 8 buttons if you want, or they have completely autonomy so we don´t need to waste 2 slots that we NEED for skills. Also do you even think that everyone want to play with skeletons? are you crazy? i think you are missing the point of everything.
I actually had to come back to other games cause i cannot even see the state of the game, dude, you buffed the gauntlet so no necro withouth bone can do it, i have seen the list, everyone are playing the same skill than a year before. IS INSANE. When will you change? dude?
and the topic just gets no support…its so bloody frustrating…
ok I’m done with this bs… I just uninstall this game for the last time. been working on building this pc for the past 2 month just finished, high end crap and I get to deal with crashing every 5-10 mins but sometimes I’ll get to play for 5 hours without 1 crash… tried putting on a m.2 nvme ssd 5.0, 4.0 and a sata. tried to oc nope uc nope normal intel setting but I just found the problem. the game is broken and this site is garbage noone from blizzard will help out its a joke, all that $$ they make…
oh been on d2 from 2000 off and on to 4/26/2024
i513400f
Rtx 4060
16bg ddr4 3200mhz ram
1TB NVMe
win11
Crashed 3 times yesterday in a span of an hour
crashed multiple times today in the span of a couple hours
I paid good money for access to this game and I find this completely unacceptable as a consumer. I legit feel like I’m being scammed by money chasers, give us a working product or give us our gd money back. People don’t slave away working hard to make the money to buy the game just for it to be a waste of someone’s time.
The worst thing you can do second to killing someone is wasting their time.
same problem, game does not start, runs in background
AMD Ryzen 5 7600X 6-Core Processor
16.0 GB RAM
AMD Radeon RX 6750 XT