Console Loot Dissapearing

On console, it’s almost impossible to pick up individual pieces of gear. Every time my bag is full, I teleport back to town to empty it. When I port back into the dungeon or boss room, all the legendary gear is gone. Maybe a few pieces will appear in my inventory, but most of it just disappears. Can the developers please fix this? It’s extremely frustrating on console. During Goblin events, a ton of loot drops, including gear with greater affixes, but when I port to empty my bags and come back, it’s GONE…