Code 395002 - your character has not finished being saved (2 hours now)

Hey everyone,
around 2 hours ago I was randomly disconnected during a dungeon run and ever since have been unable to log in after receiving the error code 395002 stating my character was not finished being saved … please wait a few minutes…

I tried again, then waited 15 minutes to try again (twice), and then waited over an hour and am still receiving the same error. It seems like there have been a few other cases being reported within these last two hours. Any fix?

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Nothing I’ve tried has fixed it.
It has to be something server side and hopefully Blizzard is actually working on figuring out what is wrong and fixing it.

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Same timeline, same symptom.

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Same issue, same timeline

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I’m having the same issue

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I have that same issue.

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same same,hopefully they fix it soon

Same, I haven’t played in like a month, installed this morning and was greeted with this error.

I’m experiencing the same thing here.

I am having the same issue!

Nothing excited anymore in this game, now they won’t even let you login :coffee:

It must be an account lock as a result of the disconnect. It doesn’t make sense for a character backup to hold up playing the game, it should only effect playing that character.

same issue with me going on 2 hours

been trying to connect for 45mins, if only we could play the game we paid for offline…but that would be too simple of a solution…

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I also have this login issue.
And this is VERY odd, because I was not logged in since a week or two!!

It’s been at least a month for me, installed this morning and got this error on first login attempt

Also seeing the same issue going on 3 hours now. Glad to see I am not the only one.

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Same :frowning: hope it’s fixed soon

Same here, 2 hours of waiting after the long working day. Also, no indication or feedback from the support team. Feels so disrespectful.

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they might be wondering why people are still playing this game and dont check the support page for it lol