***Class-action lawsuit against Blizzard*** - Unplayable lag!

Console Discussion
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Enough is enough. Several players are interested in joining a class-action lawsuit against Blizzard.

Blizzard has carelessly allowed so much lag with the March of Goblins patch that Diablo IV is now unplayable, especially on PS4. There has been zero public communication acknowledging the problem and zero ETA on a hotfix. We pay a lot of money to play and this just can’t go on.

Players, we deserve and demand better. To date, we’ve had no recourse. We must change this. Comment here if you’re interested in joining.

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Read the EULA / TOS you agreed you cannot sue. :joy:

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Sounds like a PSN issue.

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Sounds like a PS4 issue. It plays fine on my PS5.

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What exact language says that, while allowing Blizzard to release patches rendering the game unplayable with no repercussions or recourse?

And Blizzard has now publicly acknowledged it’s their fault, and is releasing a patch for PS4. So, no, it’s not a PSN issue.

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Bit of a goofy overreaction, they’ve acknowledged it and are working on it. May already be fixed, I’m installing a patch on PS4 now that came out in the last hour or two at most.

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It’s not. How often does this happen, when players have no recourse and Blizzard fails to communicate?

It’s quite simple: We pay for a product, and too often don’t have access to it. There are legal ramifications to that. At the very least, there should be uptime SLAs, like even the most basic of web hosts guarantee, or there are penalties in the form of credits or refunds. But Blizzard gets away with robbery, and nothing ever gets done about it.

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Since the horrible lag started :pensive:my life hasn’t been the same.
It’s hard for me to even talk about it at the moment.
Just know , for those concerned, that I’m seeking the proper mental care and I KNOW that one day this will all be behind me.
Pray for me.

PS I want 1 million dollar. Preferably USD but I’ll also take Euro.

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Blizzard End User License Agreement

 

LAST REVISED March 21, 2024

 

IMPORTANT NOTICE:

 

THIS AGREEMENT CONTAINS A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER IN THE SECTION TITLED “DISPUTE RESOLUTION.” THIS AGREEMENT AFFECTS YOUR RIGHTS WITH RESPECT TO ANY “DISPUTE” BETWEEN YOU AND BLIZZARD AND MAY REQUIRE YOU TO RESOLVE DISPUTES IN BINDING, INDIVIDUAL ARBITRATION, AND NOT IN COURT. PLEASE READ THE DISPUTE RESOLUTION SECTION AND THIS ENTIRE AGREEMENT CAREFULLY BEFORE INSTALLING OR USING BLIZZARD’S ONLINE GAMING PLATFORM. IF YOU DO NOT AGREE WITH ALL OF THE TERMS OF THIS AGREEMENT, YOU MAY NOT INSTALL OR OTHERWISE ACCESS THE PLATFORM.
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Well, you can put anything in EULA and it doesn’t always mean it’s legal. Still asking for a lawsuit because of lag… good luck with that.

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It is pretty clear you are not familiar with U.S. Law, friend. No company’s “EULA / TOS” automatically protects and shields any company from legal liability, especially when their actions are willfully misleading and they act with gross neglect, and that applies to any company operating in the United States, especially when a company takes money for goods and or services from consumers. Feel free to look it up under U.S. law.

So far, since Diablo 4 came out over 2 years ago that has been the case as the Blizzard D4 Team has been promising to fix and improve the core game and its many bugs, issues and problems, and yet Diablo 4 remains in broken, buggy, beta land to this day, and that is very messed up to do to all D4 players who paid for this game. The facts are also very clear and overwhelming. We were all sold an unfinished, broken, buggy beta game and Blizzard knew this, and even former employees from Blizzard acknowledge this as well, so Blizzard is vulnerable and can be legally liable and that is up to a Court of Law to decide, not any EULA / TOS, which means a formal lawsuit can be filed against Activision-Blizzard and its parent company regardless of any EULA / TOS. Not to mention, these types of issues are rare but unfortunately this is the case when it comes to Diablo IV.

If Blizzard fails to keep their promises and continues to ignore the unresolved issues to fix and improve the game, and also fails to take the game out of buggy beta, and keeps making the game worse instead of better as it stand now, Blizzard can be held legally liable.

Player frustrations are growing more and more each season, and even more so with the announcement of D4 Season 11 and many messed up changes affecting the majority of players. In addition, the trust level for the Blizzard D4 Team is at an all time low since the game came out over 2 years ago, with many issues, bugs and problems still unresolved in the game. It is very disappointing to say the least.

Nevertheless, I do not believe filing any lawsuit would be productive or helpful at this time, because I would prefer to see Blizzard get it together soon, and keep its promises and get the game fixed and improved for all D4 players who paid for the game. That is my position on this subject.

Let’s just hope the Blizzard D4 Team does the right thing for all D4 Players and keeps its promises to finally fix and improve the game sooner than later, because after 2 years it is LONG overdue. - JJ -

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Are you aiming for a Gravedigger title? This post is 8 months old!

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To the wannabe lawyers here… just because you accept some contract doesn’t mean it’s legally binding or automatically valid.

The legal system even assumes that end customers don’t read the fine print!

If Blizzard writes in their EULA/TOS that your firstborn child belongs to them…you’re welcome to accept that, but it doesn’t make it valid law.

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You are using a 12 year old gaming console, dude. Blizzard should sue YOU!