After finishing customization and inputting a name, I hit start game and it either gives me error 300008 or 300202. Something about request timing out, but nothing I do seems to make any difference. If it matters at all, I was making a female Sorcerer.
Edit: Having backed out to character select, I had many duplicate character made and in the list. Had no idea because everytime I tried to make one I recieved an error.