Can't Use Controller

For some reason the X(A) button in game opens chat instead of using the spell or interacting with menus making the game basically impossible to play with controller. I can’t figure out what’s going on. I looked at all the controls and saw nothing that would explain what is happening… I never had this problem in the past

I don’t get how this is supposed to be playable… I can’t do anything in game with my controller. It’s awful. I swear, every time I try to play a Blizzard game these days I run into some problem that makes the game unplayable.

what kind of controller do you have, cause there are a few different ones, i have the elite 2 controllers, 1 for my series x and 1 for playing D4 on my pc and both work perfectly, can you remap your buttons in the D4 settings?

I’m playing on a Dualsense Edge now since my Elite was a piece of trash out of the box and Microsoft refused to take it back.

I went into custom control mapping and nothing is tied to open the chat so I don’t understand why it’s doing what it is doing. It’s also changing settings on it’s own like the game randomly decides to remap all the buttons randomly while playing. I just don’t get it. I have used multiple usb cables and usb connections and have tried and had no problems with other games…

that is weird, have you unistalled D4 and the battlenet app and reinstalled them, just asking cause im clueless.

I installed it this morning… now I’m having trouble launching the game… I was thinking about picking up the expansion this weekend but now I may just uninstall and stay away from it.

im clueless, sorry i couldnt help you more.

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