Whether or not this can be reproduced is unknown, as it is the first time I encountered this error.
I was doing Undercity runs using Tribute of Refinement for obducite.
I reached Attunement Level 4, and successfully defeated the End Boss, and received mt rewards as expected.
I was not, however, able to exit the dungeon using the Emote Wheel “Exit” function, using either the Emote Wheel itself, or the assigned shortcut key “F9”.
I took a short video grab to show the problem first hand:
https://youtu.be/6Gl7mngSUI0
EDIT: It’s happened several times again. Also, Town Portal allows me to exit normally.
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And using teleport back to town shortcut key T (default), no???
Yes, teleport back to town works. But it’s inefficient.
Being able to “Exit Dungeon” is faster because I then open a new Undercity run without having to run back.
Point is, sometimes “Exit Dungeon” works (https://youtu.be/4BgtQ7QHZ8A) with completed Undercity runs, sometimes it doesn’t.
EDIT:
After some runs of the Undercity, it looks like this problem of not being able to exit the Undercity dungeon on completion happens mostly when the end boss is YOCHE, THE GOLDEN.
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I always used teleport because exit dungeon never worked for me. Never.
Since i think that was not a bug, i never cared about this issue…
It does indeed appear to be when I face YOCHE, THE GOLDEN as the boss at the end of the Undercity run.
Blizzard always wants reproducibility when reporting bugs. Well, I can’t think of anything else than this. Just run lots of Undercity dungeons and make a note of which ones allow you to exit using the Emote Wheel and which not.
So far, in all cases, YOCHE, THE GOLDEN has not let me exit the dungeon using the Emote Wheel (with or without using the assigned hotkey).
Watch this video:
https://youtu.be/CWasFXLxCb8
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Yes, this is highly annoying.
It’s been going on for a while now, and it only happens during that specific boss. When you’re in Party you’re forced to use “T” but doing so will result in leaving and disbanding the group.
This is because the game still thinks the run is going on and not yet complete. Really needs a fix
3 Likes
It’s a bug. 2 days ago I could use “Leave Dungeon” to exit Undercity, but now I can’t.
Yes, I can use portal warp but that sends me to the left side of the town and if I want to play Undercity again, I have to run across the town back to Undercity’s entrance.
2 Likes
Just another data point, the wife and i have this problem repeatedly with Yoche. the encounter never properly ends, and we cannot “leave dungeon” and if we teleport out, we are disbanded against our will. We have confirmed this only happens with Yoche. Another point: since it never “ends” the encounter properly, you will not see your stash in the encounter/arena either. It IS dropping gear for us but we have concerns about that too, as you might expect since the encounter doesn’t really end. THis problem with Yoche is fairly recent for us, but I assume is at least as old as this thread, a month or somehting.
It’s still happening. I am having this problem with other bosses, or rather it’s failing all the time.
Maybe the intention is not allow Exit Dungeon since unlike other dungeons, you cannot return to the beginning of the dungeon. Players are to collect all their drops before leaving or lose them as any exit closes.
Then I would like the Exit Dungeon in this case to also close the dungeon like the Teleport back to town.
The following videos were captured on 2025-05-08, at 07:22 and 12:47 respectively.
This video (Captured at 07:22) shows that sometimes when encountering Yoche The Golden as the Undercity Boss, we cannot use the Emote Wheel to exit the dungeon upon her defeat:
https://youtu.be/OE01RKSLoTs
While this video (Captured at 12:47) shows that this bug is inconsistent and that using the Emote Wheel to exit the dungeon does sometimes still work:
https://youtu.be/vyvHRC6Ny0o
The inconsistency looks to be true. The day after I replied, I could Exit no matter what boss it was but day after it would sporadically fail. So some not visible or obvious condition is being met to not allow the Exit to be used. shrug
Still an issue. It breaks the party system for Undercity runs.
How’s that?
Is that hard to teleport to the town and still be in the party in the process???
LtP