Cannot submit bug report via Blizzard support

Technical Support
1

I have been caving connectivity issues and my game is simply unplayable anymore - at best, it works for 10 minutes (with horrendous lag during which I die 20 times out of the blue) then I get “The game connection has been lost”. Anyway, I am trying to get a support ticket through the webpage (Blizzard Support) and it is impossible to submit the ticket once I upload all the data. I get:

You can't submit this ticket. An error has occurred. This may be a temporary error, so please try again later.

Basically I have an unplayable game and no way to get help for that.

1 Like
2

Not sure what’s happening in this situation with the ticket, but you might try posting in the forum for the community to take a look. Blizzard offers connection troubleshooting as a courtesy and doesn’t guarantee they can address or solve connection issues.

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