When I view any item in the reliquary, there’s a prompt “Press A to claim” but pressing A doesn’t work. Tried holding A, restarting the game but nothing works. This issue occurs for both seasonal reliquary as well as the Berserk event. I made sure I have more than enough tokens/behelit to claim items. In fact, I have reached token cap.
Edit: Thanks to the user comment below we know that there’s a workaround: When you’re inspecting an item and it says “Press A/cross to claim”, press Y/triangle instead. At least it works until they fix this
7 Likes
Hey there. I have the same problem, I can’t redeem the battle pass on the PS console…
5 Likes
Hey, I experience the same issue as you on my ps5 console, I can’t obtain any seasonal items and I have bought it with real money.
7 Likes
I don’t have this problem, but one of my friend just sort out on ps5. Need to inspect the item, and push on triangle, even if you claim with x, so inspect and use triangle
5 Likes
Estou com esse problema também
2 Likes
Damn you are my saviour thanks friend <3
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The same issue on Xbox Series S
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I bought premium pass for diablo 4 on ps4.
I press ‘claim reward’ but does’t work. I’m going mad, i try to disconnect but there’s no way
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No developer to give a message that they are looking into the issue?
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Only silence from blizzard and i’ve the same problem for the last reward of berserk event
3 Likes
Xbox Xseries:
I have enough behelits and lots of coins and I cannot use them to buy times, SICK. wTH
try installing game from ma xbox account on PC and claimed the items!
When you inspect the thing to claim, trybuse anothe button