Back when 2.0.3 came out new minimum requirements were introduced for enabling ultra textures and/or other options, namely that of a system having 32 GB RAM and the GPU having 12 GB VRAM. Unfortunately even system that meet these requirements can’t access the ultra textures in many cases. The culprit here is that whoever coded this part of the check coded for available RAM and not installed RAM. So anyone that has 32 GB RAM installed but also has integrated graphics enabled in the BIOS can’t use ultra textures. The game should be checking only installed values, not “free” values because IGPs by their very nature deduct from available system RAM because they allocate some of that RAM to their own functions, some of which are of tangible value (QuickSync, etc., and for those of us with compatible CPUs with 4k Blu-Ray drives, HTPC functionality).
It’s pretty absurd that prior to 2.0.3 those at or above these rather arbitrary requirements for ultra could use those textures. I’m sitting on 32 GB RAM in this system with a 4090 to boot, yet the only way I can use ultra textures is to kill my IGP to reclaim system RAM. That’s ludicrous. Nobody should have to even touch the BIOS just to gain access to ultra textures when they’ve met the actual requirements otherwise.
It seems rather baffling for a company that wants players to spend money on cosmetics, only to shoot themselves in the foot and cripple the very aspect of the game that highlights those cosmetics.
TL;DR: Get someone in there that knows how to actually perform spec checks so we can enjoy how the game is supposed to look on hardware we paid good money specifically for that purpose.
Edit:
So I guess we’re not even going to get an acknowledgement about this even this far out? This is now two coding screwups that require changing settings outside of the game that we shouldn’t have to ever touch (the first being to change the Windows VM page size and totals to accomodate for the fact D4 dumps textures to VM instead of system RAM like every other game does when swapping to new textures).
I mean, how hard is it to check installed RAM like a sane developer and not available RAM when it comes to allowing texture options, especially since that total is variable regardless of whether or not an IGP is present, meaning the game could just spontaneously drop to high vs. ultra because you chose to launch it when your RAM was fragmented enough and/or Windows had too much set as wired (committed).