Can’t load game

Crashes to bug report screen when I try to load the game.

I tried uninstalling and reinstalling but it didn’t help.

When I view the bug report it’s just a screenshot of the Vessel of Hatred loading screen so that’s not super helpful.

The details of the error suggested I try starting the PS5 in safe mode and rebuilding the database. I did that. Also didn’t help. Other games continue to run fine. Only Diablo crashes on start up.

My wife is pretty happy because I’m not playing the game.

I am pretty not happy because I’m not playing the game.

My wife volunteers so she makes no money.

Guess who gives Blizzard money for games like Diablo and doesn’t like getting completely ignored on support forums, especially about complete blockers like “Can’t load game”.

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I was having the same problem. Turned off HDR in the settings and now I’m able to log in. Hope it helps.

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The only way I was able to get around this was to install the PS4 Diablo4 on my PS5.