I just completed the Dark Citadel quest with a friend and once completing it, I can no longer enter the Dark Citadel zone. The portal entrance by the crater is not present. I tried relogging and did not correct the problem. I see no quests or campaign events in my quest log other than the Dark Citadel Community Challenge to do it again next week.
For more context:
I played most of the day with my friend. We completed the dark citadel together.
After completing the citadel, but before turning in the head, I helped level an alt of his to try out a new build.
After leveling his alt in the pit to level 60, I then turned in the head. But prior to turning it in, there was text stating the campaign was out of sync (cannot , but had no options or things to do other than turn in head. His alt’s campaign was on the 'Crater of Lost Souls - Unlocks dark Citadel - Rise of the Khazra)
I turned in head despite the sync issue (Cannot progress due to party’s campaign state) because there was nothing else to do.
I then progressed to the dark citadel community challenge, but have lost access to to the location and cannot enter it without joining someone elses group.
Anyone else have this problem and/or know how to correct it?
ATTENTION – SOLUTION FOUND!!!
Alright… problem resolved…
Here’s how I did it:
Switched from Torment 2 to Torment 3. Doing this put the symbol back on my map. I switched back to Torment 2, and I now see the waypoint symbol on the map to go back to the dungeon.
Hope this helps someone out there.