[BUG] GPU overheating and (not related) Battle.net app in "reclaiming space" loop

PC General Discussion
1

Hi,

yesterday the game crashed, Windows 10 froze too, and I had to reboot. Didn’t happen before, I must say that I find the game stable and generally without problems.

After reboot the game start required “scan and repair”, which I did, after which I was able to start the game and play.

But since then the game randomly starts to heat up the GPU fast, noticable because the graphic card fans become very loud quickly.

To identify the problem I started the Windows Task Manager, at the bottom of the “Performance” tab is a monitor for GPU temperature, and sure it was up. But I also noticed that because now the Task Manager was in the foreground, the GPU cooled down fast.

I have limited the foreground FPS to 60, and the background FPS to 8, and I think thats what is cooling down the GPU, switching to the Task manager puts D4 in the background and the frame rate goes down.

The foregound framerate seems to randomly ignore my setting and shoots up. After switching to Task manager, and then back to the game, the frame rate seems normal, no overheating, till it happens some time late at random again.

My graphic card is a Nvidia GTX 1650 (non super), and after it happend the first time I downloaded the new nvidia driver 535.98 for it, but no change.

Now, an internet search shows me that I am not the only one with this problem ( google search: diablo 4 overheating gpu ), and it might be already fixed in one of the latest patches, and that brings me to my second issue.

Since I did the scan and repair in the Battle.net app for D4, the app is in a loop, it says its downloading an update, reclaiming space, and endlessly repeating this cycle.
I rebootet the PC, de- and reinstalled the Battle.net app, to no avail.

If at least I could manually download and apply the patches, it would at least solve the app problem, something that, again according to a google search, has been plaguing the app since years.

*Edit: *
Overheating GPU: for me the ingame setting “Low FX” under Graphics seems to have done the trick. Since activating that, GPU temperature stays low.

Battle net reclaiming loop: solved, deinstalling and reinstalling the battle.net app was not enough, I had to deinstall, then manually delete the hidden folder “C:\ProgramData\Battle.net”, and reinstall again.

Bye, Tomas.

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Pretty sure that entire post was “not related”

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Bug reports have their own forum.

But it sounds like you need Technical Support.

Also, a 1650 is an old GPU. Probably needs the die repasted to the cooler for better cooling. They do need maintenance…

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12gb 3080, running at 1440p, DLAA, everything maxed other than shadows. I cap frames at 141 and pretty much hold it solid paired w/ a 5800X3D CPU.

I always run rtss/afterburner as a monitor and haven’t hit over 62c on my GPU while playing.

I have a tendency to believe that these reports of GPU overheating are due to poor builds / airflow / other hardware issues unrelated to D4.

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The reclaiming space bug on bnet is an issue I’ve had for awhile as well. They say to clear the bnet cache sometimes when it seems like the app is bugging out. But usually for me I just close it and reopen and it goes away.

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It’s true if you cap foreground frame rate at 60 your card will run a lot cooler. Since I did that my fan has been much less noisy.

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Thank you. I ended up here because when starting a support request it suggested to post here to see if others have the same problem. I will post under PC Bug report. Thanks again.

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That’s exactly right.

The maximal heat of a GPU is determined by its TDP, and no game no matter how demanding can exceed it assuming the VBIOS and card are working correctly. If a card can’t sufficiently cool itself at its TDP, that is a flaw with its design or manufacturing or the real world conditions that it’s being used in.

Technically someone could flash a different VBIOS to go beyond the TDP of a card, but then they couldn’t blame D4 since they are running their hardware beyond its maximal specifications.

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The same pc and gpu plays Witcher 3, Grim Dawn, RDR2 , POE, D3,… without any issues. Air flow is good, and as I wrote, the problem appears randomly while playing D4, and only since 09.June.

An article about the problem on thepanthertech suggests to limit foreground FPS (first thing I did) and to disable VSync. The latter I did just now, maybe it helps.

edit: disabling VSync (with already limited foreground FPS) does not solve the problem.