Hello,
I have been having BSOD with the following dump of memory:
-
* -
Bugcheck Analysis * -
*
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffda8d656b7028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 3452
Key : Analysis.Elapsed.mSec
Value: 3471
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 921
Key : Analysis.Init.Elapsed.mSec
Value: 6937
Key : Analysis.Memory.CommitPeak.Mb
Value: 97
Key : Bugcheck.Code.KiBugCheckData
Value: 0x124
Key : Bugcheck.Code.LegacyAPI
Value: 0x124
Key : Failure.Bucket
Value: 0x124_0_GenuineIntel_PROCESSOR_CACHE_IMAGE_GenuineIntel.sys
Key : Failure.Hash
Value: {b70a049a-4a17-5749-b5df-df070316ca7d}
Key : Hypervisor.Enlightenments.Value
Value: 0
Key : Hypervisor.Enlightenments.ValueHex
Value: 0
Key : Hypervisor.Flags.AnyHypervisorPresent
Value: 0
Key : Hypervisor.Flags.ApicEnlightened
Value: 0
Key : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 0
Key : Hypervisor.Flags.AsyncMemoryHint
Value: 0
Key : Hypervisor.Flags.CoreSchedulerRequested
Value: 0
Key : Hypervisor.Flags.CpuManager
Value: 0
Key : Hypervisor.Flags.DeprecateAutoEoi
Value: 0
Key : Hypervisor.Flags.DynamicCpuDisabled
Value: 0
Key : Hypervisor.Flags.Epf
Value: 0
Key : Hypervisor.Flags.ExtendedProcessorMasks
Value: 0
Key : Hypervisor.Flags.HardwareMbecAvailable
Value: 0
Key : Hypervisor.Flags.MaxBankNumber
Value: 0
Key : Hypervisor.Flags.MemoryZeroingControl
Value: 0
Key : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0
Key : Hypervisor.Flags.NoNonArchCoreSharing
Value: 0
Key : Hypervisor.Flags.Phase0InitDone
Value: 0
Key : Hypervisor.Flags.PowerSchedulerQos
Value: 0
Key : Hypervisor.Flags.RootScheduler
Value: 0
Key : Hypervisor.Flags.SynicAvailable
Value: 0
Key : Hypervisor.Flags.UseQpcBias
Value: 0
Key : Hypervisor.Flags.Value
Value: 0
Key : Hypervisor.Flags.ValueHex
Value: 0
Key : Hypervisor.Flags.VpAssistPage
Value: 0
Key : Hypervisor.Flags.VsmAvailable
Value: 0
Key : Hypervisor.RootFlags.AccessStats
Value: 0
Key : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 0
Key : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 0
Key : Hypervisor.RootFlags.DisableHyperthreading
Value: 0
Key : Hypervisor.RootFlags.HostTimelineSync
Value: 0
Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0
Key : Hypervisor.RootFlags.IsHyperV
Value: 0
Key : Hypervisor.RootFlags.LivedumpEnlightened
Value: 0
Key : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 0
Key : Hypervisor.RootFlags.MceEnlightened
Value: 0
Key : Hypervisor.RootFlags.Nested
Value: 0
Key : Hypervisor.RootFlags.StartLogicalProcessor
Value: 0
Key : Hypervisor.RootFlags.Value
Value: 0
Key : Hypervisor.RootFlags.ValueHex
Value: 0
Key : SecureKernel.HalpHvciEnabled
Value: 0
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Version
Value: 10.0.19041.1
BUGCHECK_CODE: 124
BUGCHECK_P1: 0
BUGCHECK_P2: ffffda8d656b7028
BUGCHECK_P3: be000000
BUGCHECK_P4: 100110a
FILE_IN_CAB: MEMORY.DMP
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
PROCESS_NAME: Diablo IV.exe
STACK_TEXT:
ffffc801615a08e8 fffff80261cb783a : 0000000000000124 0000000000000000 ffffda8d656b7028 00000000be000000 : nt!KeBugCheckEx
ffffc801615a08f0 fffff8025dcd15b0 : 0000000000000000 ffffda8d656b7028 ffffda8d635d6490 ffffda8d656b7028 : nt!HalBugCheckSystem+0xca
ffffc801615a0930 fffff80261db9b0e : 0000000000000000 ffffc801615a09d9 ffffda8d656b7028 ffffda8d635d6490 : PSHED!PshedBugCheckSystem+0x10
ffffc801615a0960 fffff80261cb9161 : ffffda8d65466880 ffffda8d65466880 ffffda8d635d64e0 ffffda8d635d6490 : nt!WheaReportHwError+0x46e
ffffc801615a0a40 fffff80261cb94d3 : 0000000000000002 ffffda8d635d64e0 ffffda8d635d6490 0000000000000002 : nt!HalpMcaReportError+0xb1
ffffc801615a0bb0 fffff80261cb93b0 : ffffda8d632cdd70 99e8804500000001 0000000000000000 07fe850fc08548f8 : nt!HalpMceHandlerCore+0xef
ffffc801615a0c00 fffff80261cb9601 : 0000000000000008 0000000000000001 0000000000000000 00018a840f04f983 : nt!HalpMceHandler+0xe0
ffffc801615a0c40 fffff80261cb886b : 0000000000000000 0000000000000000 ffffc801615a0ed0 03c7037f8d41507b : nt!HalpMceHandlerWithRendezvous+0xc9
ffffc801615a0c70 fffff80261cbb0b5 : ffffda8d632cdd70 8348784b89440846 0000888b894410c0 000000a88b894400 : nt!HalpHandleMachineCheck+0x5f
ffffc801615a0ca0 fffff80261d10bc9 : 80bb89707b890000 0000a0bb89000000 49000000b0bb8900 20244c894c084e8b : nt!HalHandleMcheck+0x35
ffffc801615a0cd0 fffff80261c0ccba : 8b49000000c0bb89 0f018b088b481046 89000002688589c8 458b4100000260bd : nt!KiHandleMcheck+0x9
ffffc801615a0d00 fffff80261c0c977 : 0000000000000000 0000000000000000 0000000000000002 0000000000000000 : nt!KxMcheckAbort+0x7a
ffffc801615a0e40 00007ff71d7a8a84 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiMcheckAbort+0x277
000000786bcfce00 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ff7`1d7a8a84
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: 0x124_0_GenuineIntel_PROCESSOR_CACHE_IMAGE_GenuineIntel.sys
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {b70a049a-4a17-5749-b5df-df070316ca7d}
Followup: MachineOwner
The CPU is not OC, the GPU has the latest drivers, I monitored the temperature of the CPU and the max was 81º.
Although its the CPU that detects this error I understand that this doesn’t mean its the CPU.
I saw a previous topic on this matter but no reply:
Can you please advise?
Thank you