I accepted the quest “Late Shipment” via the randomly dropped item that starts it “Battered Shipment.” I later ran out of sidequest slots and abandoned the quest before completing it. The quest item is in my inventory still, the NPC to whom the quest is turned in, Aih’setal, is not prompting to take the quest item and the quest mobs are not dropping me another of the quest item. I am unable to drop or otherwise remove the quest item from my inventory. I am therefore unable to complete this quest.
I would like to have my quest progress reset or otherwise changed so that I can finish it. The support page has prompted me to, instead of creating a ticket for this issue that is just affecting me and my one character, instead create a ticket in a forum and wait for a customer support response there I guess?