Broken quest "Late Shipment"

I accepted the quest “Late Shipment” via the randomly dropped item that starts it “Battered Shipment.” I later ran out of sidequest slots and abandoned the quest before completing it. The quest item is in my inventory still, the NPC to whom the quest is turned in, Aih’setal, is not prompting to take the quest item and the quest mobs are not dropping me another of the quest item. I am unable to drop or otherwise remove the quest item from my inventory. I am therefore unable to complete this quest.

I would like to have my quest progress reset or otherwise changed so that I can finish it. The support page has prompted me to, instead of creating a ticket for this issue that is just affecting me and my one character, instead create a ticket in a forum and wait for a customer support response there I guess?

Up.

I have the same exact problem! It’s really annoying. Abandoning quest doesn’t remove quest items from your inventory.

I have the same problem :/. I hope it will be fixed

This quest issue was not fixed with todays patch that has a few notes that sounds like it should address issues like this. I spent about 15 minutes farming the guys who drop this item again and did not receive one. The one in my inventory still persists, and the quest objective NPC has no reaction to me.

I have the quest, but no item in my inventory and the Aih’setal does not appear at the location in the tavern.

Seems if you drop the quest, you can’t pick it up again.

Year and a half later and still no fix…