Bought plainum missing after purchase

I’m on a PS5 Console and just purchased platinum from the store and it never showed up. I’ve got a receipt from Playstation varifying my purchase as well as from my bank account. I even logged off/on a few times, but to no avail. Is this a common occurance with Blizzard’s Battle Pass?

why would u giv eblizz anymore money for the disaster of a game