Good evening from the east coast.
I have run into a bug on the PS5 where I am unable to progress the story quest in act 2 after killing Astaroth.
That is the high level overview of the bug.
The details go as follows:
I enter the cutscene in which we see Astaroth riding, what I have dubbed Cerberus. Then proceed to go into the multi stage battle with this boss. All is going well, get him down to 75% health and to the next battle area we go. We pick up where we left off and I start chipping away at his health bar again.
Now I get him down to 50% health and expect to switch areas again, but we continue to battle it out in this area. Mechanics of the fight seemed to be the same too, no changes. Now at this point I have become a bit curious, something seemed off. However, I am doing well in the fight and have been enjoying the game so I let it go. Then I get him down to 25% health and on to the third area he goes. I follow and continue laying the smackdown on Astaroth and his puppy. 0%, he goes down… no loot drop, no update on quest, and now I am stuck in this 3rd area of the fight with no way of getting out.
I even tried to Town Portal my way out. When reaching the end of the casting progress bar of the portal it just fizzles and no portal opens.
Only way out was to log out, back to the character selection screen. Once I reconnected with the character, I was back outside the boss fight still showing it needed to be completed.
I am not sure if it helps narrow it down to find the bug but I am playing a summoning druid. I can add more details if needed, I am just unsure of what else will help narrow this down to get it corrected quickly. What I do know is that my character should be reveling in the shower of loot; instead they are imprisoned within their own version of hell.