Most likely if you are reading this your having the same issue. I’ve tried using older drivers with DDU for clean uninstall, changing cross play, complete reset of my pc with formatting of hard drive, and many other things from reading the forums which i was instructed to do in my ticket response message below. Got to be the worst kind of technical support advice when most people would need to know what I’m running and semi invasive information to my “personal” computer in order to really help me or in order to find the issue and report it to the team that can actually fix it. This whole technical support process is kind of wild to me in general I’m not gonna lie lol if you even want to call this “technical” support. Might as well be peer to peer support since the only support i received from blizzard was a link to the standard stuff to do like click scan and repair and uninstall and reinstall. Then next message was “ask my fellow wanderers” The best part is the mention of Call of Duty.
Hello,
I hope this message finds you in good health. Thank you for taking the time to contact us about this, and for your patience while I received your ticket.
I understand you’re having issues with Diablo IV since the game randomly crash, for this please make sure to follow the steps from this links as this may help resolve your issue:
If the previous troubleshooting steps didn’t resolve the problem, you can ask the Blizzard player community for help on the tech support forums:
I hope this addresses all the concerns you had today. If you need help with anything else, please don’t hesitate to reach out to us again. Until then, please take care and have a nice day!
Response:
It did not work and i have done all of the steps above there are people already in the forums with crashing issues that haven’t received a fix to the issue or some have worked for some people and not for others. I have tried some of the resolutions people have offered and i am still having the issue.
Greetings
Thank you for reaching out and taking the time to follow the provided steps. I’m sorry they didn’t resolve the issue you’re experiencing. It’s frustrating when troubleshooting steps don’t fix a problem.
Since you’ve exhausted the steps available through customer support, the next best course is to seek assistance from the broader community through forums, consult with a local tech expert, or contact your Internet Service Provider if you suspect a connection issue. Sometimes, the issue might require more specialized knowledge or diagnostics tools that aren’t readily available through our standard support channels.
Contact Activision Support if you’re experiencing issues with playing/launching any Call of Duty game.
Our forums can be a great resource, as knowledgeable community members often encounter similar issues and can offer helpful advice or solutions.
Once again, I apologize for any inconvenience this has caused you.
[Edit] Thought i add PC specs
CPU: 13th Gen Intel(R) Core™ i7-13700K 3.40 GHz
GPU: PNY 4080 Super
RAM: 64GB DDR5 6000MHz
Report ID: E140A11D-3886-4221-B29D-222CC518A885