I opened a support ticket, but the only response I received was about the collector’s edition season pass redemption.
I purchased the Accelerated Battle Pass for Season 4 on PC last week, but did not receive the “20 Tier Skips”. When I click the “Explore Battle Pass” button to show details about the three types of season passes, the screen shows the Accelerated Battle Pass as “Active.” I did receive the “Wings of Hell’s Legion” emote.
When I open the Battle.net shop to Diablo 4 battle passes, it shows that the accelerated battle pass is “In Library.”
I did log into my console to see if that would make a difference, but the item and levels are missing there also.