A Fair Critique of Diablo IV: Why Longtime Blizzard Fans Are Frustrated

As a longtime fan of Blizzard, I’ve seen the company go from delivering groundbreaking experiences to what feels like a shadow of its former self. Some of you may wonder why there’s so much “toxicity” or criticism directed toward Blizzard these days. Let me explain why many of us are upset and why it’s a justified sentiment rooted in our shared passion for quality games.

The Investment vs. The Return

Many of us spent $100 or more on Diablo IV for early access. What did we get in return? A game that feels like it’s still in open beta.

  • No meaningful endgame: After grinding through the main story, the endgame feels hollow and uninspired. There’s no long-term progression or satisfaction to keep players engaged.
  • Buggy experience: Despite being in development for over six years, the game was riddled with bugs, balance issues, and design oversights that make it feel unpolished. Two years after launch, it seems like Blizzard is still trying to fix a sinking ship.
  • Underwhelming seasonal content: The majority of the seasons have failed to deliver compelling reasons to return, leaving players frustrated and disappointed.

For a game developed by a studio with Blizzard’s resources and reputation, these issues are unacceptable. Where is the evolution? Where is the attempt to push the genre forward like Blizzard once did?

Comparing D4 to Other Games

What’s even more frustrating is the comparison to Diablo II: Resurrected (D2R), a remaster of a 20+ year-old game that was outsourced yet still offers a better experience. It’s hard not to feel like Blizzard’s internal development team has lost its magic.

Let’s also talk numbers. Blizzard reportedly made over $666 million in revenue from Diablo IV within its first five days of release—an incredible feat. Yet, the quality of the game doesn’t reflect that level of success. Where is all that money going?

Now compare that to Path of Exile 2 (PoE 2), which has an estimated production cost of $30-$50 million, according to industry speculation. Grinding Gear Games, a much smaller studio, is delivering what looks like a deeper, more innovative ARPG experience without the massive budget Blizzard has. It’s proof that passion and good design can outweigh flashy marketing and big names.

What Happened to Blizzard’s Standards?

Blizzard was once synonymous with excellence. The games they released—Diablo II, StarCraft, Warcraft, and World of Warcraft—set the standard for their respective genres. They were masterpieces born from passionate teams with a commitment to quality.

But the Blizzard of today feels like it’s run by corporate interests rather than developers who love the games they’re making. Many of the talented developers who created those iconic titles have left, replaced by individuals who either lack the vision or are constrained by decisions that prioritize profits over player experience.

We’re Not Asking for Perfection, Just Blizzard’s Best

It’s not wrong to enjoy Diablo IV, and you have every right to play and find joy in it. But let’s not pretend that this is the standard of quality Blizzard once represented. This isn’t a hate post—it’s a call for accountability and improvement.

If Blizzard can profit so immensely off of Diablo IV because of the Diablo name, then they owe it to us—the fans and players who built that name’s reputation—to deliver a game worthy of it. As it stands, Diablo IV is not that game, and it’s time Blizzard reflects on what made their older titles timeless and applies those lessons to the future.

We deserve better. And frankly, Blizzard deserves to be held to a higher standard than this.

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In the context of most of the critical posts on here, after reading the title here I fully expected this post to be anything but fair. I believe I was mostly wrong.

The one area I don’t feel is fair is to question the developers’ passion for what they are making. That passion may or may not be there but without being “in the room” we have no real way to know.

Take into consideration for a moment a person who is working on this game who lives and breathes D4 they may go to bed at night pondering the problems or wake up wanting to rush into their desk with a new idea or a solution to a problem. As I am myself a person working on systems and software for a company whose products have seen better days, I think it’s fair to level these concerns at the organization but not the individuals :wink:

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The bigger the budget the safer the game becomes unfortunately.

I love d4 for what it is but there’s no doubting the fact that they played it safe.

We can only hope now the they keep striving to make this game better because it’s truly out of our hands

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I have no doubt that the developers put a lot of love into what they do and genuinely want the best experience for their players. But expectations vary from genre to genre.

This week I read in a post someone claiming that Diablo 4 feels more like the story-driven games with many cutscenes guiding the player through a movie rather than focusing on gameplay. Just another take in the flood of negative posts? I didn’t think much of it at first, because I took regular breaks in my campaign (I finished the VoH story in Torment 4 a week ago).

But while writing my own seasonal complaint about the lack of new unique items, I realised that I have the same issue. In my opinion, Diablo 4’s priorities seem skewed, considering the genre.

They are mainly about seasons and how to entertain players with a gimmick until the next season comes out. On the other hand, I have the impression that the developers are overly cautious about expanding the base game.

With base game I mean the main pillar of ARPGs. The direction on, and handling of items, skills and balance almost feel like they are considered as some side content by the developers. Strange, because it is arguably the most interesting part of the game, if you love ARPGs and have some passion for them.

Since launch, many things in this area have been overlooked that are actually easy to spot, provided that you are an everyday player of the genre. And quite a few changes were executed without much sensitivity.

So it is somewhat fair to question a team’s passion for ARPGs in particular when it looks like they have not given enough thought to one of the most important elements of the genre.

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If you just play the campaign(s), which a lot of people do, that’s very understandable. There is a tremendous amount of downtime in this game where all action stops and the NPCs have a little tea party. Granted, at some point not everyone has two arms, but I don’t think that’s a pre-requisite for pouring tea. You can set your cup on a rock or something. It’s admittedly a bit unstable sometimes, but there is usually a little extra tea if some spills. Even if there is not, that’s ok, because you’ll pick up some herbs along the way and there will be another tea party in a few minutes, anyway.

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Im not at all frustrated. The games turning out exactly how the devs have explained there vision when they spoke about complexity, roadblocks, difficulty ect…

The games going hard in the direction of D3 and thats fine, just means I will end up playing a different game faster each season. PoE2 is likely to be in the cycle but at the end of the day PoE2 and D4 are quite different games.

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These posts are like bingo. How long before PoE2 and DEI and reminiscing of 20 year games and we get our full house.

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I’ve never seen so much build freedom and customization before…

It’s beautiful

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I’m a long time Blizzard fan and I’m not frustrated at all. Game development has ups and downs, and there’s clear efforts to fix issues (even if I don’t always agree with the solutions provided).

Can’t really ask for more without being unhealthy or unreasonable.

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Set aside all the big problems for now. To truly see how bad Bliz is just look at the small ones. This is how you can really tell a company direction. Look at all the small problems that they cant deal with or even care to deal with. Stuff such as this:

Events released at least as good as previusly. Red Cloak can show up in hordes and then do nothing? You realize how bad that is???
Party system that works. We still have to log in and out 25 times a day to get party to work.
No armory on release???
Only one treasure gob?
Couldnt even multiply 1000 by 40% in a video.
Broke the antivenin elixir somehow in a patch.

They cant even get this right. So what hope do they have on big issues such as:
Duping defense
Bug free meta
Storage limits
Balanced heros
Engaging endgame

Meanwhile they are making cookbooks and even those are awful. Where is the Diablo sauce in the stew? Why isnt every dish spicy? How can u be this bad at a game and a cookbook? :hot_pepper:

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It is now called a Microsoft studio in Irvine, which recently release a new sanctuary cook book. Their next new content is Sanctuary inspired love hotel chains in California :joy:

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See i was waiting over 1.5+ years for D4 to improve. I was realy giving it all the chances. Now i will just play PoE2 and will watch D4 crash and burn from a distance.

Not that i want that to happen. If it would go after my command D4 should be the best ARPG ever and PoE2 shouldn’t stand a chance. But here we are.

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Exactly. It’s not like we didn’t provide feedback or didn’t warn them either :man_shrugging:

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The reason we are here with Blizzard is because of you and me. You said it yourself. “long time fan”. We keep buying it.

The game is in open beta and as long as we have a “live service”, which effectively means “release beta in perpetuity”. We keep buying it.

Where does the money go? To the shareholders of Activision. Share prices are at US$94.42. What the Activision board see is the bottom line report of $666,666,666 + profit result. The Blizz management’s (that reports to the board) job is to cut costs while keeping sales ticking over. Cutting costs means reducing staff. Blizzard has a history of working staff to the bone and churning them as there’s rooms full of eager keen young developers waiting for a chance to work for Blizzard despite working conditions.

What we see is the long term effect of corporate interference and the ever diminishing returns to the consumer (Shrinkflation). but we keep buying it.

We’ve been strung along for a while now and they seem to think they have done a good job especially with the expansion. and we keep buying it.

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The developers have passion…they are hampered by the non-developer managers

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Startups disrupt behemoths on the daily in every industry. When the champ gets soft and the challenger is hungry watch out!

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D2 made by blizzard north totally different studio and people than d4.

D4 is made for mtx and cash generation not for making a great game. They still made a decent entry. None of that genre pushing and what not.

D4 made 666 mil? That’s a tiny drop in the bucket compared to WOW and it’s wow resurrected etc.
Wow makes 15 mil a month for almost 20 years now. Not including the mtx and expansions.
Comparatively d4 a newer entry has made almost nothing.

Poe and Poe2 studio we’re people making their game in a garage. They have something to prove. They aren’t currently interested in corporate greed perhaps in poe3

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Let us not forget the massive firing of the D4 team in what, Jan 2021, Including old game director Lou Barriga. In addition since D4 started employees have been in and out of the project i believe it was over 100.

This is why the game lacked direction and innovation and still lacks direction.

Maybe its partly our fault too because the booing at Blizcon in what year was that? 2019? Forced their hand to make a rushed product.

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I fully agree with you OP. I have played D2 and D3 for thousands of hours, but when I play D4 I get bored after a couple of weeks at the start of each season, because I have nothing left to do, and I just go play PoE instead… We need a real endgame in D4.

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My first Blizzard experience was with WoW:BC, and as a noob I was thoroughly impressed. The skill trees, the gear set ups, the story, gameplay, etc… I went all in headfirst.
Then WotLK dropped… and I’d say Blizzard has been repeating those same mistakes ever since. Well, I say mistakes, but at this point they are choices… “It’s not a bug, it’s a feature”.