Only happening on Asian server.
I can load D3.
When I try and create/join a game I get this message
The game connection has been lost: your client has been disconnected from the server.
I tried talking with blizzard support but got no where.
They said have to come here to get this solved.
I was thinking they are blocking my IP since I change my ISP or use a VPN and it works .
You might need to recategorise this into the Technical Support category for the right people to see it.
thank you.
the joys of blizzard technical support
1 Like
It could also be a bad relaying server in your route…
Have you tried changing your DNS ?
When I saw your post about 30 min ago, I launched a D3 solo game on Asia… played ok. The latency was a bit high (around 300 ms) but that’s more or less usual for me.
No disconnect… did all the bounties in Act 2 including one one-level vision.
When that happens to me, I will restart the computer/modem/router and it will fix it, albeit temporarily.
Alas, we are no longer able to do some of the diagnostic tests in the sticky, such as Win MTR, and Tech Support no longer responds here. There is no one to read crash reports or dxdiag.
2 Likes
Well, posting on the forums certainly doesn’t help solving anything.
Not even WoW where there is an actual subscription fee.
Anyway, this week I was disconnected once while actually hitting monsters, so it is possible that one of the connections is a bit unstable. Maybe something very important like chat. (In a solo game.) I was also booted from WoW twice, both right after successful actions (looting & selling respectively). The second was a layer crash I guess, but the first has put me back where I was with everyone else.
Blizzard has no client technical support though anymore. They can get away with it.
Yeah i contacted TechSupport and they sent me here. a load of BS.
since they use ip addresses and not DN it’s not a DNS issue. it could be a route issue but blizzard would have to give me an address first to go to. which it doesn’t look like from monitoring the network traffic.