Title says it all. This has been going on for at least a year. When you start a new season on console (Xbox Series X here), you create your seasonal character, then go do the challenge rift. Every SINGLE season for at least a year now, when you switch back to your seasonal character, there is no challenge rift reward.
This is infuriating of course, since those caches are critical to game play. However, there’s little hope of this crippling bug ever being fixed. I’m just noting it here so that others can see it’s not just them.
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I’ve never experienced this on console. Perhaps you’re doing something differently than the vast majority of players. Assuming you’re not successfully completing that week’s challenge rift (CR) prior to season start with a non-seasonal character, read on.
Are you starting the CR before first entering a seasonal game with your character? If so, that might be the issue. I’ve always first entered a seasonal game to do some basic housekeeping, i.e., turn on my pet/wings, steal a followers weapon, and hire a follower, before attempting the CR.
Lastly, I primarily play D3 on PC where I’ve experienced your issue once and only once. That one time I don’t recall talking to Edira (the floating entity to the right of the CR Obelisk) after my successful CR completion. Ever since then, I make sure I talk to her before exiting to menu.
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All good questions, and unfortunately none of them apply in my case. I created a new (solo) seasonal character and did as you say, choose my pet, complete a nephalem rift, etc. before ever attempting the challenge rift. Once the challenge is done, go back to seasonal character and the rift trophy stand is simply empty.
For the past several seasons, once I complete the challenge rift for the second Monday then the reward cache shows up as expected from then on until season end. But week one (when it matters most), the reward is simply nonexistent.
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Same - Xbox-S
No mistakes on my part.
Last season I didn’t get one until the 3rd Challenge rift.
Very frustrating.
I have read about this bug in the past but never hit it until now. Did last weeks and no rewards. Deleted all my characters so I the game didnt think I had a cache sitting somewhere. started fresh today and still the same thing no cache. Oh well guess I wont play this season kinda a crappy theme anyway. im on xbox
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Last season this happened once and I had to do the rift twice to collect. I only do the rift for the alter and not in the begining of the season. This season 33 rift 387 and now 388 no reward after completing rift. I’ve been playing diablo since PS One and PC . I get on the leader board. Ive tried quiting session and restarting. 5 or 6 times. Please help. Im not ready to give up D3 .
Currently active Challenge rifts are 387. 388 will be active in 6 days.
In any case I understand the frustration, and good luck.
Quit last season early because I couldn’t get challenge rift rewards and I’d hit the requirement in my altar. Logged into this one and still can’t get them. Guess we’ll see again next season.