This is my first end-of-season. Is it normal to logon after the season ended and find my stash empty? This morning all the bags were full of yellows, browns and greens, now there’s a few low-level gems and all the other bags are empty.
because all your stuff from the seasonal stash has been transferred to a “temporal inventory” that you can open when you are ingame and click on the button that appears right next to the chat box button.
It will probably be glowing as well.
You now have 30 days to claim the items on a non-seasonal hero manually, then they get removed automatically.
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Well at least they left me the clothes I’m standing-up in 
Your characters transferred over to non season with everything on them and in their inventory. All items in your seasonal stash are sent thru the mail. What you are seeing in your stash is stuff that was already in there from non season.
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In order to get the mailed items to your inventory, you need to claim them into your character’s inventory first. The mail icon will display a list of items to select to claim. Once claimed, they will be in your character’s inventory. Then move them manually to your stash.
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Thanks for all the info, I’ve reclaimed. I don’t understand why they do that though, what’s the point, why not just leave it where it was so I can get rid of what I want?
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Because the majority of players would have things in their non-Season stash already. So they don’t know what to keep. Hence mailing for you to decide.
(Yes in your case you may have had a completely empty non-Season stash, but this is quite rare.)
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His profile looks new so he should have a lot of free space.
Most players keep their best gear/gems in the non-season stash. After every season end, all the latest gear is mailed. Then the newest gear is compared against the non-season gear to decide what upgrades are worth keeping or not.
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Usually a few days before seasons end a player will start looking through their stash and deciding what to keep and what to salvage / sell. Keep ancients and primals, combine gems into higher levels, etc. Get rid of non ancient items and excess potions, etc. Then on last day take all saved items and put in appropriate characters inventory. Less stuff to claim in mail when season ends.
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Only takes a few seasons with the stash Tetris game to motivate you to be a better housekeeper! 
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The only things you should be keeping are gems legendaries potions and sets. All else is salvage junk doesnt matter what got rolled on it. At least with the kanai cube you no longer need to keep a bunch of legendaries around you can extract them and be done with it.
Maybe there will be a lot of new players this week after the events of last week… * cough *
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They email them to you.
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Hello,
I got mail with season items. I picked up the things twice, but the third time I picked up the items, I had the inventory empty and the envelope was gone. I lost about 27 items. Is there any other way to get the remaining items?
Hi:
Perhaps you hit the garbage can button ? it is easy to miss-click if you are not too careful or trying to go fast.
Not that I know of… if the mail icon in the bottom left corner is gone, it means that the mail had been emptied.
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Yesterday, hours before the EOS, I played out all of my remaining Puzzle Rings. (20+ rings, 5.7B in gold, 1300+ gems, 2 goblin levels even though I didn’t have any ancients.)
Then I emptied the inventory on my character.
Next I went to the Wardrobe, and equipped my first saved set.
Then I took everything off, and plopped in to the inventory.
I did this with the other saved sets.
The end goal was to have all of my saved set pieces in my inventory.
Next, I cleared out a tab in the stash, and dumped all of that gear in to that space for safe keeping.
Then I went through and salvaged everything else.
At the end, I transferred all of the saved set gear back to my inventory.
I did this because after the EOS, while the stash is mailed to you, your character inventory is left alone.
As much as I like the wardrobe system, WHERE the gear goes in the stash is a bit of a mystery. So, having it all in my inventory means that when my character crossed over, I knew where all of the gear I was relying on was.
I salvaged the rest simply because I obviously wasn’t using it now, and I don’t play much “off season”, so I won’t miss it then really either.
And I certainly didn’t want to deal with 300 items in my mail box.
So, I just burned it all.
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Yeah, sounds like SOP (Standard Operating Procedure). That’s what most people do - saves the annoyance of the mail box.
It may suck now, but in a few days when the next season starts it won’t even matter anyway. You just make a new Character or Rebirth one you have and start over with new stuff.
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I’ve gotten to when dealing with end of season stash tetris, I manage it very easily now. Takes me just a few minutes and done. And when done I have 4 empty stash tabs. This last season I played WD. I sorted back out items, kept best (and in some cases updated versions) of each and salvaged the rest. Why keep a perfectly rolled WD item with a max roll (when I got it) for a skill damage bonus of 250% when the new one I had rolled 475% out of 500% thanks to being updated? Didn’t matter if it was a perfectly rolled ancient or not, you would be dumb not to swap to the better skill % rolled item.
Things like that make decisions easy at least. Even if they are annoying.