Settings keep defaulting

Technical Support
#1

I have to keep resetting my audio and game settings every time i open the game.
repairing files does not fix the issue. restarting the comp does not fix the issue.
pls help

#2

Likely the game failed to save the settings. Try running as Admin Role: https://us.battle.net/support/en/article/24075

#3

ill give it a try. thanks :slightly_smiling_face:

1 week update: still not a fix to the issue

#4

anyone found a fix to this problem? i am having the same issus

#5

Hey there,

I’ve seen this happen when OneDrive is doing backup or syncing with the Documents folder. Please check OneDrive to ensure it’s not syncing Documents! That’s where the game saves settings at.

If there’s anything else you might need just let us know! Thanks for playing and enjoy the games!