Those same workarounds have worked for hundreds of other players… they work for some… and don’t work for others.
6 days ago : Journey icon for journey progress is missing - #5 by Argos-1307
Blizzard has its own list of troubleshooting here:
Perhaps that will work for you…
Out of curiosity and in an attempt to help you…
Is your new hero “Solo Seasonal” or “Seasonal”
Do you see these symbols in the top right of your screen when in Act I ?
What about the Altar of Rites ? It should be located on the road to the Weeping Hollow:
Are you running Windows 11 ? if so, check this post and see if it helps: