Hello, I played single player mode reaching level 70 and beyond, then I learned about new challenges in adventure and slit modes, when doing the rebirth I upgraded all the way to season 22, but all my items that I kept in the personal chest in single mode did not appear within the season, as some players have already done. The item icon in the chest is always on the left side of the screen below, but you have no option to open it, and there is nothing in the personal chest. I’m playing on PS4 my account is linked to this same email with you, I reached level 70 again and nothing to find my items that should have arrived with the reborn character! I await help. Thanks
Not a bug.
When you rebirth a hero, the items on the hero and follower and in the inventory are sent back to non-seasonal heroes, NOT to seasonal hero. Sesaonal hero always starts with ZERO.
Remind that the mail will expired in 30 days. If you don’t claim the items from the mail with a non-seasonal hero, they shall be deleted.
Items in stash are unaffected.
As the UI of console version is different from PC version, please consult other console players on Console Discussion forum.
Also, console version has its own Console Bug Report forum.
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