Yes, that is correct.
@Somebody
can you kindly confirm that the crash occurred within the PTR Pop-up?
If you havent started a new game, can you shoot over your report via Pastebin?
CPU Details: Intel(R) Coreā¢ i9-10980XE CPU @ 3.00GHz
CPU Processors: 0 (target 1)
CPU Cores: 16 (target 18)
CPU Threads: 36
something is wrong with your system ā¦ or diablo cannot interpret it correct
GR100 FB Wizard Freeze
Ran a GR90 beforehand and had no error. Screen froze for 10 seconds and then continued. This happens on Live and PTR unless I copy the āfmodex64.dllā from āHeros of the Stormā over before each launch.
I checked Somebodyās Pastebin. The first line (like mine) says,
- User defined symbols path: D:\Battle.net\Diablo III Public Test\x64
Does that confirm it?
The D3Debug file is 12MB. You cannot paste it on pastebin.
Been testing for a while now on laptop, no freezes occur for me.
Any tips to invoke them?
Yeah Iām having same problem canāt post on Pastebin file is to large! My file is 710 KB after running two Greater Rifts to get game Freezing.
HTH, how many from one person do you need. I can generate tons of these as its a constant problem.
Freeze
Settings:
Hi:
@RevButtKick, The limit on PasteBin is 512K per pasteā¦ I suggest you split it in two and paste each half separately.
@Niercraft, sorry broā¦ thereās no way you can paste that large a file on Pastebinā¦ you will need to trim it down somehow. Even pro members can only go to about 10 MBytes.
====================================================================================
From the Pastebin FAQ :
What is the maximum paste size?
The maximum size a paste can be is 512 kilobytes (0.5 megabytes). This is should be enough for almost any script, and it prevents people from jamming our servers. PRO members are allowed to create pastes up to 10 megabytes.
Update 5:00pm (PST)
We have gathered a sufficient amount of data to implement a fix, and are now working towards creating a new build to do another round of testing. Hereās whatās coming:
- 8/5 | As of this post, we can halt further testing!
- 8/6 | A new PTR Pop-up build will be created and weāll notify this thread once itās available for an update. Weāre hoping to see if the freeze issue subsides or continues through the new build. Weāre asking folks to see if there are ways to reproduce the bug and if so please share D3Debug.txt files like we all did today.
We want to take the time to give an enormous amount of thanks to all of you watching, listening, sharing, and posting on this issue. We all thought it was the coolest thing for us to come together to identify some of the issues regarding the freeze, and we understand that you took time from your day to help - thank you !. Looking forward to the investigation continuing tomorrow and hopefully, weāve all fixed this together!
Thanks for the heads up was thinking of splitting it in half. Tried to go pro but pro is sold out!
Guess I will have to wait for next patch update now!
Awesome, thank you for the update and a huge thanks to the devs working behind the scenes on this fix =)
Happy to help. Just found another freeze and came to post but found this update so Iāll be back tomorrow to help out with the new build! Have a good night everyone!
Iām not entirely certain if my crashes are the same bug or not, but it happens pretty frequently so I figured I should share.
Usually I find it happens within a few minutes of starting a game, although it occasionally happens after a longer time. More often than not, if I get through a regular rift, it wonāt crash for an hour or so. I also get crashes more frequently if I alt+tab.
For this one, I had started a new game, ran a quick vault run, and then I was just moving inventory around in town when it crashed:
D3Debug: https://pastebin.com/x3ND0aFA
Screenshot of settings: https://imgur.com/a/MpBleqy
Fired up PTR
Made PTR Copy
Put Deathwish on as main weapon w/ Big Emerald
Started a GR100 with game freezing twice in dense and semi-dense mob areas of map.
There really is no rule for creating this freeze.
It is just play the game for me.
Any Hero class/build will encounter freezeās in almost every run multiple times.
https://i.imgur.com/FewZYEq.jpg
SS of the freeze moment.
In this next run gr120 my HC wizard ripped on the third freeze.
My PC gaming system is perfect for reproducing freezeās in every game, all the time, with every hero.
https://i.imgur.com/lDsfeob.jpg
SS of Video settings
Another rip of a HC hero from freeze
Respectfully, both of these links are the exact same log, it is NOT from the PTR client, and involves you having already modified your clientās FMOD files, which may not be particularly relevant/useful in the developers work/iteration in this PTR.
Please, when the PTR is updated tomorrow, consider playing on PTR and attempting to reproduce your errors, and upload the correct logs if you continue to have issues.
I was playing the PTR, thanks for pointing out that I took the wrong D3Debug.txt file.
My post has been updated.
Good news! Your logs show what appear to be the exact same pattern of FMOD complications that everyone elseās did before Blues said they think they have a fix.
Genuinely hoping tomorrowās update fixes your issues!
Since I love to learn, can you or anyone please explain what FMOD is and what it does.