PS4 Bug Stuck at Title Screen

Console Bug Report
1

I bought the Diablo 3: Reaper of Souls on the PS4 sometime of last year, 2018. I tried to start it up the application 7/16/2019. It goes to the starting screen and I press the X button. It opens a window that reads:

END USER LICENSE AGREEMENT

IMPORTANT: Your use of this software is subject to Blizzard’s End User License Agreement.

[ End User License Agreement ]

[ Privacy Policy ]

By choosing “Continue”, you acknowledge that you agree to the terms of the End User License Agreement and have been presented the Blizzard Privacy Policy.

X View Link (Triangle) Continue O Do not Continue

X doesn’t do anything at all and triangle only allows me to visit the agreement and policy. I am unable to get passed this point. I don’t really know what to do. I even deleted the application and re-downloaded it. Nothing changed. I still can’t play it. Please help.

2

Hey there,

Not sure if this helps, but do you have to scroll through all the text in the agreement before continuing? Or is there a timer on the acceptance?

3

I am having the same issue, did you ever figure it out?!

4

I think it wants every profile to buy the game. From what I can tell the profile that purchased the game can play. However every other profile on the ps4 is locked out by this EULA “bug”.

5

Did you have this fixed? I am having the same issue. I bought Soul Reaper edition from Best Buy and only been played by my console. I actually was able to play for a few hours today. after I exited the game once now I am having this issue.