game says patch required; i click the button to close the game and apply the patch, and nothing happens.
The game stays at version 22.214.171.124101 and if I try the “Check for update” command, it says the game is up to date.
But if I start the game, it tells me it requires the latest update and closes …
Looks like something is preventing the update for you… the current version is 126.96.36.199007
Have you tried all the suggested troubleshooting in the following support article, including the advanced troubleshooting ?
If you have or if the issue remains… I suggest you contact Blizzard Support directly with a ticket; you can use this link to start the process: https://us.battle.net/support/en/help/contact/274/ticket