Nothing to see!
After a series of unfortunate events, I lost too many HC characters.
Upon trying to claim the rebirth mail, it didn’t show up.
I forgot to tick in Hardcore, that’s all.
Given the losses, I didn’t realize this trivial mistake, thinking that archiving the character after rebirth, it removes the mail, or some error occurred.
Well, an error did occur, just on my end
AFAIK, season ended only on Asia Server so far. So, only Asia should have them mails.
Europe, Americas and Consoles will have season end later today.
When you Rebirth a Character:
- You essentially “convert” a non-Season Character to a Seasonal Character.
- Any gear that you had equipped or in your Inventory, including your Followers, does not transfer with the rebirthed Character.
- All items in the possession of a rebirthed Character are immediately mailed back to non-Season.
Therefore, @Aphandra should be able to load their non-Season Hardcore Character and find the Mail icon in the lower left corner of their screen.
You currently have only 2 Characters on the Europe Region.
- Normal non-Season Wizard, Aphegon.
- Hardcore Seasonal Crusader, Johanna.
You will need to create a non-Season Hardcore Character to access your Fallen Hero’s in-game mail and retrieve her gear from when you rebirthed her. (I’m assuming it was your Hardcore Crusader, Johanna).
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Thank you.
Scratch all. I was an idiot. Despite my best efforts, I created a SC character.
Amending OP as well…
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