Need help with Lag Issue in D3

[AciStorM-6424]

Am having lag issue this whole week. Got my telco to trouble shoot and have my router replaced with a new one. But lag still happen. My Ping range from 500 to 1600+ (Tonite was really bad Ping at 2000+ Cannot even move in town. My telco has ask me to provide D3 server IP address for assistance.

I would appreciate your kind office can first help me resolve this lagging issue and also provide me with D3 IP address.

Thank you very much.

Regards,

[Meteorblade-2266]

Well, there’s a stickied thread at the top of Technical Support which has this…

@Kaldraydis

If you prefer to troubleshoot with the community and see if anybody else is having connection issues, start a thread with this information:

1. WinMTR tests to each Diablo III server - run these tests while the problem is actively happening. If you catch a disconnection with the test, it will make it easier for us to find the problem.
2. The information from a Looking Glass Test from your server - run this while the problem is actively happening as well.

The two links pointed to support articles which contained information regarding IP addresses for the D3 servers. Unfortunately, both of those links are now broken and point to support articles which no longer exist and a quick search of the support site for “traceroute” or “winmtr” return zero results.

[Boubou-1741]

@Meteorblade-2266

Unfortunately, both of those links are now broken and point to support articles which no longer exist and a quick search of the support site for “traceroute” or “winmtr” return zero results.

Yeah… the Looking Glass article was removed quite some time ago.

The removal of the support articles on WinMTR, pathping, and traceroute is very recent however.

Same with PingPlotter which used to be here: https://us.battle.net/support/en/article/339127

[Boubou-1741]

Just noticed that the articles on how to create a DxDiag and/or a MSInfo report have also been deleted.

Truly, Blizzard Support has now dropped to a record low.

[Perusoe-1251]

@AciStorM-6424

My telco has ask me to provide D3 server IP address for assistance.

I have these from 2016:

North America		24.105.30.129
Brazil (Americas)		54.94.196.47
Europe		185.60.112.157
		185.60.112.158
Korea		182.162.135.1
Taiwan		5.42.161.1
		210.242.235.6
Australia		103.4.115.248

You can use this to test your ping to the Blizzard servers: https://pingtestlive.com/diablo-3

The Diablo 3 Server Status section also lists IPs.

[yessquire-1869]

I guess it is because there is no one left there to read the Reports.

[AciStorM-6424]

Again thank all for the quick replies, I really appreciate it very much. With all the iP address I will copy them and send to my telco to follow up.
Sad to I just know how to play game and do abit of MS Office works (Even gaming I am no much better, its just to pass time). Technical stuff I am at a total lost… lmao.

Once again Thanks all.