@Rick7733: Hi !
I would suggest that you start a new topic… just in case Blizzard is no longer monitoring this thread since Patch 2.7.1.77744 has been released. Also, the freezing you are encountering could be caused by something else.
A new topic would have more “chance” of attracting Blizzard’s attention.
I would suggest also that you follow the steps we used during the PTR; of course, you will be using the live version since PTR is not available :
and :
Posting your D3Debug.txt file could confirm that you are being hit by the FMOD issue.
You may also want to include your DxDiag report (see Part 2 of Blizzard Support - Obtaining System Files) through Pastebin in your new topic.
Finally, just in case you don’t know how to post screenshots of your video and sound settings… you need to upload your screenshots to a picture hosting website, such as imgur.com, and put a link (converted to preformatted text) in your reply. To convert a link to preformatted text, highlight the entire link and use the </> button on the formatting bar at the top of the composition window.