Levels Randomly Lost

The US armory profile seems broken recently. EU and Asia are OK.

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Ok I’m about to feel really old right now but I think its Thatblack1#1869. I can’t see my own D3 profile but I can see my Blizzard profile if that helps.

You must have a different Battle․net Account than your D3 Account. I’m guessing you are currently logged in to your Battle․net Account to post here. I’m asking for the BattleTag (Account) you use when you play D3.

For example, I use the same Account to post on these forums as I do to play D3. So, my BattleTag is the same on these forums. It is also the same as my Battle․net Account. (I only have the one Account).

If you’re able to play D3, you must be logging in with your D3 Account and Battletag. You can check your D3 BattleTag be running the Desktop App (Launcher) and mousing-over your username in the upper right corner. (See mine in the image below).

If we knew your BattleTag, we could examine the Characters in your Armory Profile (on this website) to better help you.

Note: For security purposes, do not post any personal information. Just your BattleTag. It has two forms. Mine are Perusoe#1251 or Perusoe-1251. (They are the same, but one uses the pound sign and the other uses a dash).



NEVERMIND

I just read Maskraider’s post:

I can’t even access my Americas Region Characters using my bookmarks.  

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No you can’t. Online profiles are borked at the moment, at least for American server. Just check your own profile (or mine). Unless Blizzard fixes this, no one can check profiles.

Yes, I got it. (See my edit above).

D3planner can import US profile. But inconvenient for us.

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I still have that issue with my Monk. Should I even play or wait until this is fixed to do Season 22? My time is limited with a newborn.

Thanks for you help so far though.

If your character displays the correct level when you start a game, just play.
Your child may be walking by the time they fix the bug!

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It’s still showing lvl 61 but that’s life I guess. I don’t mind chalking this up to a loss and regain those 9 levels. It’s really to see if there is hope in restoring it. If not, oh well. :man_shrugging:t6:

Thanks a lot. I forgot how helpful people were in here.

Perhaps you rebirthed the character for a subsequent season? Only thing I can think of.

The US Armory Profile appears to be intermittent. Sometimes I can access your Profile and sometimes I cannot.

It appears you have the following non-Seasonal Characters:

Class Level
Necromancer 70
Barbarian 70
Monk 61
Crusader 36
Wizard 34

Let’s see if I can embed the link to your US Profile:

If I click on one of your other heroes, it may or may not be available.

Are you sure you leveled your Monk to 70?

You last played your Characters:

Class Date
Necromancer 11/27/2020
Barbarian 11/09/2020
Monk 11/27/2020
Crusader 07/01/2020
Wizard 06/16/2019

All of your Characters have the same amount of Paragon Points.

I don’t know if it would help, but I would log in to each of your current Characters, just to refresh them all. You don’t have to play the game, just select them, one at a time, and Start Game. Once you’re in town, Leave Game, switch Characters and Start Game again until you’ve refreshed them all.

Season 22 just started, so you have plenty of time. You might even Rebirth your Monk. All Seasonal Characters start at Level 1 with no currency, so it would give you a chance to “fix” the Monk yourself. (Rebirthed Characters retain their name, Lifetime Kills and Hours Played).

Or, you can start a new Character of a different Class. Either way, I would refresh all your Characters.

What I’m saying is that this is the problem. She is supposed to be Level 70 as she was when I finished Season 17. I never re-birthed her and I cannot post the screenshots I need to show what I’m talking about because I can’t post the links to it or embed it. :frowning:

To post a link, select it, and click the </> button to format it.

[How I ended Season 17](https://imgur.com/end2GSP)
[What I see in the Menu](https://imgur.com/a8dE6xU)

Thanks for the help with the links.

You’ve played three more seasons after that. Check to make sure you don’t have a level 61 monk in those. I don’t see how a character could be “reset” without it being rebirthed.

I didn’t rebirth my monk. The other seasons were a necro, Crusader and a completely separate monk i decided not to use.

My monk was fine at the end of season 21 it is not 9 levels below what I left it and I used my new necro for season 21. I plan on doing my Crusader for season 22 and hopefully a Sorceress.

I understand that. I’m trying to give you a way to “fix” her by rebirthing her as a Seasonal Character. (Unless you just don’t want to do Seasons). Or you can just continue playing her and move on from her current “condition”. Other than that, I don’t know what to tell you.

I gave you step-by-step instructions, complete with pictures, in a post above.

Thank you, VitaKaninen for reiterating.

When you highlight the links, only highlight the links. Not the entire sentence. (It’s okay though. We can at least now select and copy your links to paste in a new window).

But, just for reference, this is what your two sentences should look like.

How I ended Season 17: https://imgur.com/end2GSP
What I see in the Menu: https://imgur.com/a8dE6xU

Here is what it looks like when your typing it. The accent marks (`) are placed there when you click the </> button. (Or you can manually type in the grave accents and not click the </> button).

How I ended Season 17: `https://imgur.com/end2GSP`
What I see in the Menu: `https://imgur.com/a8dE6xU`

Allow me to embed them for you:

How I ended Season 17:

What I see in the Menu:

Okay.
Then, I wish you luck and good hunting in Season 22!  

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Addendum

Thanks to @TimberWolf I’ve learned that the Americas and Europe Regions are using a new form for the D3 website URL.

You can view Americas and Europe Armory Profiles by using the new form. Asia Region is currently still using the old form.

For example, here are my Profiles for each of the 3 Regions:


Here is Thatblack1’s Armory Profile using the new form: Thatblack1#1869 - Community - Diablo III

That change was reverted due to a number of problems it caused…

If I view a post I made on the EU forums and choose View Profile I’m taken to…
https://eu.diablo3.com/en-us/profile/Meteorblade-2266/

If I view a post I made on the US forums and choose View Profile I’m taken to…
https://us.diablo3.com/en-us/profile/Meteorblade-2266/

i.e. I am not taken to the blizzard.com domain version.

All I know is the https://us.diablo3.com (Americas Region) does not work for me. I have to use https://us.diablo3.blizzard.com instead.

For the Europe Region, both https://eu.diablo3.com and https://eu.diablo3.blizzard.com work.

For the Asia Region https://kr.diablo3.blizzard.com does not work. But, https://kr.diablo3.com does.

So, until Blizzard fixes it, we at least have a way to view the Profiles of players asking for help.

I’m going to stop here. (I think we’ve derailed this thread enough.   )