re: ISP.
Been there… and they’ve bent me over and DONE ME.
It’s NOT them, it’s ME! I’m the 1 screwed.
HOW bout. Blizzard / Lack-0-Vision give U.S., some real tips… how about THEY post a video on YouTube on how to: “Spend your free-time diagnosing your connection” and all this stuff they recommend, before WE GET TICKED OFF and ‘stop’ chasing rainbow gobbies!
I’m gonna kick off my red wings now. I’ve earned 'em!
(NOTE: While writing this post, my wife got kicked off HER laptop/ game, as she got her 2nd PRIMAL drip (intentional), she’s NOT happy! Instead of attempting to play w/ her, I was busy, complaining about the same old issue(s) 
) NICE!