Keep gerring Error 1016 for the last 4 days

Technical Support
1

I just keep getting this problem with D3. The only game/software that disconnects is D3 and is alwas the same issue, code 1016.

I’m just getting tired of that. Wanted to try HC but with this problem, I’ll guess I won’t be playing again anytime soon.
It’s not a problem with my Internet connection, for sure. It’s on your end, Blizzard. Please fix this ASAP!

2

If it was at Blizzard’s end, the forums would be flooded with complaints.
Follow the instructions in the stickied thread…

…and post your WinMTR results in the forum. That way we can take a look at which hops on your network route might be causing the issue.

3

Google it… there is tons of stuff out there telling you what to do to fix it

4

Looking Glass:

TRACEROUTE:
traceroute to 191.179.174.201 (191.179.174.201), 15 hops max, 60 byte packets
1 Blizzard Blizzard 10.252 ms 10.237 ms 10.241 ms
2 24.105.18.130 (24.105.18.130) 10.256 ms 10.266 ms 10.288 ms
3 137.221.105.10 (137.221.105.10) 10.260 ms 10.246 ms 10.246 ms
4 137.221.66.20 (137.221.66.20) 10.254 ms 10.256 ms 11.084 ms
5 137.221.83.92 (137.221.83.92) 52.380 ms 52.403 ms 52.408 ms
6 137.221.65.66 (137.221.65.66) 133.758 ms 119.487 ms 119.461 ms
7 137.221.65.100 (137.221.65.100) 42.990 ms 43.058 ms 43.034 ms
8 137.221.65.49 (137.221.65.49) 43.104 ms 43.101 ms 43.100 ms
9 137.221.75.34 (137.221.75.34) 42.772 ms 42.999 ms 42.987 ms
10 ebt-B57-intl02.atl.embratel.net.br (200.214.14.10) 43.265 ms 44.754 ms 44.744 ms
11 ebt-B101-intl01.atl.embratel.net.br (200.230.220.237) 174.332 ms 171.927 ms 176.328 ms
12 ebt-B14251-tcore01.ctamr.embratel.net.br (200.230.230.29) 172.774 ms 172.703 ms 172.690 ms
13 200.230.24.246 (200.230.24.246) 171.410 ms 171.334 ms 171.221 ms
14 claro-T0-1-0-0-4-agg01.lda.embratel.net.br (189.22.116.6) 172.524 ms 172.615 ms 171.816 ms
15 bd071803.virtua.com.br (189.7.24.3) 171.108 ms 171.272 ms 171.244 ms

20/09/2020 23:33:01 UTC

MTR:
Start: Sun Sep 20 23:33:01 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.3 0.3 0.5 0.0
2.|-- 24.105.18.130 0.0% 10 0.8 0.7 0.5 1.1 0.0
3.|-- 137.221.105.10 0.0% 10 0.9 0.9 0.8 1.1 0.0
4.|-- 137.221.66.20 0.0% 10 0.6 2.4 0.4 18.1 5.5
5.|-- 137.221.83.92 0.0% 10 42.7 44.7 42.6 62.7 6.3
6.|-- 137.221.65.66 0.0% 10 66.2 45.0 42.4 66.2 7.4
7.|-- 137.221.65.100 0.0% 10 42.7 45.2 42.3 69.1 8.4
8.|-- 137.221.65.49 0.0% 10 42.6 43.9 42.4 52.7 3.2
9.|-- 137.221.75.34 0.0% 10 42.6 49.3 42.6 76.4 12.2
10.|-- ebt-B57-intl02.atl.embratel.net.br 0.0% 10 45.5 46.0 42.9 49.5 2.3
11.|-- ebt-B101-intl01.atl.embratel.net.br 0.0% 10 177.9 175.8 172.1 178.8 2.3
12.|-- ebt-B14251-tcore01.ctamr.embratel.net.br 0.0% 10 172.6 173.2 172.0 175.4 0.9
13.|-- 200.230.24.246 0.0% 10 171.5 171.5 171.2 172.1 0.0
14.|-- claro-T0-1-0-0-4-agg01.lda.embratel.net.br 0.0% 10 172.8 175.5 171.9 183.7 3.9
15.|-- bd071803.virtua.com.br 0.0% 10 171.2 171.4 171.0 173.3 0.5
16.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

20/09/2020 23:33:01 UTC

Other attempts at solving this:

https: //thedroidguy. com/how-to-fix-diablo-3-error-code-1016-issue-easy-fix-1110137 (remove the spaces)

Already done everything in this website

WinMTR

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.0.1 - 1 1129 1125 0 0 19 0
10.12.0.1 - 1 1140 1139 3 8 71 8
bd071867.virtua.com.br - 1 1129 1125 4 27 308 14
embratel-T0-4-0-1-4003-uacc02.ctamr.embratel.net.br - 1 1129 1125 12 15 71 15
ebt-H0-15-0-0-tcore01.ctamr.embratel.net.br - 1 1125 1120 12 18 82 18
ebt-B10-tcore01.ctamc.embratel.net.br - 1 1133 1130 136 142 162 147
ebt-B14561-intl02.atl.embratel.net.br - 1 1129 1125 133 141 179 136
200.214.14.11 - 1 1114 1106 133 142 232 140
137.221.75.35 - 1 1117 1110 181 188 292 181
xe-0-0-0-0-br01-eqda6.as57976. net - 0 1143 1143 182 192 2029 186
et-0-0-2-br02-eqla1.as57976. net - 2 1087 1076 193 235 4364 304
137.221.68.87 - 1 1125 1120 179 188 301 185
lax-eqla1-ia-bons-02.as57976. net - 1 1129 1125 181 185 226 184
24.105.30.129 - 1 1129 1125 181 186 227 185
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Looking Glass for D3

TRACEROUTE:
traceroute to 191.179.174.201 (191.179.174.201), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.265 ms 0.242 ms 0.240 ms
2 37.244.23.3 (37.244.23.3) 0.542 ms 0.619 ms 0.632 ms
3 24.105.62.152 (24.105.62.152) 0.663 ms 0.697 ms 0.768 ms
4 137.221.66.14 (137.221.66.14) 1.019 ms 1.026 ms 1.025 ms
5 * * *
6 137.221.65.47 (137.221.65.47) 29.569 ms 25.357 ms 25.331 ms
7 137.221.75.32 (137.221.75.32) 25.354 ms 28.141 ms 28.344 ms
8 ebt-B57-intl02.atl.embratel.net.br (200.214.14.10) 32.795 ms 20.937 ms 20.907 ms
9 ebt-B14561-tcore01.ctamc.embratel.net.br (200.230.230.27) 152.199 ms 151.963 ms 151.999 ms
10 ebt-B10-tcore01.ctamr.embratel.net.br (200.230.231.74) 149.645 ms 149.642 ms 149.623 ms
11 200.230.24.246 (200.230.24.246) 149.279 ms 149.573 ms 149.109 ms
12 claro-T0-1-0-0-4-agg01.lda.embratel.net.br (189.22.116.6) 149.707 ms 150.078 ms 150.076 ms
13 bd071803.virtua.com.br (189.7.24.3) 152.156 ms 150.441 ms 149.551 ms
14 * * *
15 * * *

21/09/2020 00:09:58 UTC

PING:
PING 191.179.174.201 (191.179.174.201) 56(84) bytes of data.

— 191.179.174.201 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2999ms

21/09/2020 00:09:59 UTC

MTR:
Start: Mon Sep 21 00:09:59 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.5 0.2 1.8 0.3
2.|-- 37.244.23.3 0.0% 10 1.0 0.6 0.4 1.2 0.0
3.|-- 24.105.62.152 0.0% 10 0.8 0.8 0.7 1.0 0.0
4.|-- 137.221.66.14 0.0% 10 1.1 6.4 1.0 43.1 13.3
5.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
6.|-- 137.221.65.47 0.0% 10 20.1 22.4 19.9 43.3 7.3
7.|-- 137.221.75.32 0.0% 10 20.2 20.2 20.2 20.5 0.0
8.|-- ebt-B57-intl02.atl.embratel.net.br 0.0% 10 24.2 23.5 20.3 26.8 2.3
9.|-- ebt-B14561-tcore01.ctamc.embratel.net.br 0.0% 10 149.8 151.2 149.4 153.4 1.1
10.|-- ebt-B10-tcore01.ctamr.embratel.net.br 0.0% 10 151.8 155.1 150.2 164.0 4.4
11.|-- 200.230.24.246 0.0% 10 149.3 149.7 149.1 152.5 0.8
12.|-- claro-T0-1-0-0-4-agg01.lda.embratel.net.br 0.0% 10 149.8 150.8 149.7 159.6 3.1
13.|-- bd071803.virtua.com.br 0.0% 10 150.0 150.5 149.5 155.8 1.8
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

21/09/2020 00:09:58 UTC