Is Anyone On A Mac Playing D3?

Mac Technical Support
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It’s been several weeks since the last maintenance and I’ve been unable to play D3. I’ve had some conversations where I’ve been informed there’s an error preventing Mac users from playing; however, in other conversations, some have said they’re using Mac and can play.

I meant the basic requirements; however, if Mac users are playing - without issue - which OS are you using?

I’m so fed-up with not being able to play a game I’ve paid for because - as I’m told - Mac isn’t a priority and the Devs don’t seem to care.

Best,

J

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Hey BlackCorona,

Yes, I am playing Diablo 3 (currently with only 1 minor issue) on an iMac M1 running macOS Sequoia 15.3.2 (24D81).

I know there’s been an issue for some Mac users with Diablo 3’s “Info.plist” file not containing proper dictionary keys (there is an entire thread on it). There can also be issues with Diablo 3’s permissions not being set correctly, which can cause crashing/lagging/slowdowns. I’ve posted extensively on how to fix the permissions issues in other threads.

I also know that the “Battle.net” app sometimes doesn’t update correctly or at all, even if it allows you to enter and play Diablo 3. It may not matter (hey, it’s worth a shot right :)) but, you may want to check the version of your “Battle.net” app and apply any updates that it may have missed.

As of March 28, 2025, mine currently shows:

Battle.net Version 2.41.0.15299
Battle.net Update Agent Version 2.37.4.9054

You can find this info by logging into the “Battle.net” app and clicking on the top left drop down “Battle.net Menu”. Click on “Settings” then click on “About”. At the very top it will show the versions for the “Battle.net Applications”.

Try leaving “Battle.net” open for a few minutes—like 5 - 10 minutes—and see if you get notified of an update for “Battle.net”. If you get an update notification, then go ahead and apply it.

Also, ever since the update before Season 34 started, I’ve been experiencing strange behavior with Diablo 3:

1.) Not able to copy or paste anything in any chat while in game (Not Resolved).

2.) Weird issue with permissions, which required me to ‘force’ macOS to ‘sense’ that the permissions on the “Diablo III” and the “Battle.net” folders had changed (I tried my original method of fixing permissions and it didn’t work the first time, after ‘forcing’ macOS to ‘sense’ a change of permissions, it worked) (Resolved)

3.) Wasn’t able to switch around skills on the action bar. Usually, one can open the skill menu and left-click and hold on a skill on the action bar and drag and drop on another skill to exchange its keybinding with that other skill. For some reason, I wasn’t able to do this. However, I exited Diablo 3, quit all applications that were open, and restarted the computer (I DO NOT have “Reopen windows when logging back in” checked as I believe it may cause issues with caches for applications, including the Finder). This issue was fixed after I restarted the computer. (Resolved)

So, yeah, there’s been tons of bugs over the years with Diablo 3. Lots of them have been squashed and some still exist.

Hopefully your issues (and those of many others) get fixed soon to get you back into game! :slight_smile:

Regards,
Cyclo

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It is very disappointing that they can’t be bothered to fix it. I did go through the process of correcting the Info.plist file, and got it to work, but what a bloody pain. At the end of the day there are other games, and other companies that offer better support. I had a good few years on Diablo 3, and this is a really bad way to stop playing. I keep coming back here to see if there are any developments. Maybe, when they send out the patch for the next season, but I think for me, maybe it’s time to move on.

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Thank you, very much, for this.

Yes, I have checked and my version is up-to-date. I, also, know about the ‘Info.Plist.’

It, really, upsets me (which is why my original post had some ‘purple’ prose in it). I was hoping this might spurn Blizzard into doing something; however, they appear quite immune to my missive.

Any rate, thanks!

J

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