Intel Xe MAX DGPU Support

In addition to not supporting Intel Xe Integrated Graphics, you also failed to support the Xe Max dedicated gpu, and yes I tried launching the game with both, along with every suggestion throughout the forums. Great job Blizzard. Here are my specs. This clearly surpasses the minimum system requirements. How about a refund?

------------------
System Information
------------------
      Time of this report: 8/17/2021, 13:37:31
             Machine name: AURORA
               Machine Id: {F893D758-8C64-4831-BE3C-CCB362B2051C}
         Operating System: Windows 10 Pro for Workstations 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)
                 Language: English (Regional Setting: English)
      System Manufacturer: Dell Inc.
             System Model: Inspiron 7506 2n1
                     BIOS: 1.6.0 (type: UEFI)
                Processor: 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz (8 CPUs), ~2.8GHz
                   Memory: 16384MB RAM
      Available OS Memory: 16106MB RAM
                Page File: 12252MB used, 15118MB available
              Windows Dir: C:\Windows
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 240 DPI (250 percent)
       System DPI Setting: 240 DPI (250 percent)
          DWM DPI Scaling: UnKnown
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
 DirectX Database Version: 1.2.6
           DxDiag Version: 10.00.19041.0928 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
           Card name: Intel(R) Iris(R) Xe Graphics
        Manufacturer: Intel Corporation
           Chip type: Intel(R) Iris(R) Xe Graphics Family
            DAC type: Internal
         Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_8086&DEV_9A49&SUBSYS_09DE1028&REV_01
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 8181 MB
    Dedicated Memory: 128 MB
       Shared Memory: 8053 MB
        Current Mode: 3840 x 2160 (32 bit) (60Hz)
         HDR Support: Not Supported
    Display Topology: Internal
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
     Color Primaries: Red(0.650391,0.330078), Green(0.290039,0.634766), Blue(0.115234,0.054688), White Point(0.313477,0.329102)
   Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
        Monitor Name: Dell Inspiron AUO10EB Display
       Monitor Model: unknown
          Monitor Id: AUO10EB
         Native Mode: 3840 x 2160(p) (60.004Hz)
         Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
      Advanced Color: Not Supported
         Driver Name: C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2fe24960ae166144\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2fe24960ae166144\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2fe24960ae166144\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2fe24960ae166144\igd12umd64.dll
 Driver File Version: 30.00.0100.9805 (English)
      Driver Version: 30.0.100.9805
         DDI Version: 12
      Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.7
 Hardware Scheduling: Supported:False Enabled:False 
 Graphics Preemption: Primitive
  Compute Preemption: Thread group
            Miracast: Not Supported by Graphics driver
      Detachable GPU: No
 Hybrid Graphics GPU: Integrated
      Power P-states: Not Supported
      Virtualization: Paravirtualization 
          Block List: DISABLE_HWSCH
  Catalog Attributes: Universal:False Declarative:True 
   Driver Attributes: Final Retail
    Driver Date/Size: 7/22/2021 8:00:00 PM, 1459752 bytes
         WHQL Logo'd: Yes
     WHQL Date Stamp: Unknown
   Device Identifier: {D7B78E66-D909-11CF-D555-BA29AEC2D335}
           Vendor ID: 0x8086
           Device ID: 0x9A49
           SubSys ID: 0x09DE1028
         Revision ID: 0x0001
  Driver Strong Name: oem154.inf:5f63e5348b96c4a0:iTGLD_w10_DS:30.0.100.9805:PCI\VEN_8086&DEV_9A49
      Rank Of Driver: 00CF2001
         Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C 
         DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeVC1_D2010  {E07EC519-E651-4CD6-AC84-1370CCEEC851}  {BCC5DB6D-A2B6-4AF0-ACE4-ADB1F787BC89}  DXVA2_ModeWMV9_IDCT  DXVA2_ModeVC1_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_Multiview_NoFGT  {C528916C-C0AF-4645-8CB2-372B6D4ADC2A}  {91CD2D6E-897B-4FA1-B0D7-51DC88010E0A}  {97688186-56A8-4094-B543-FC9DAAA49F4B}  {1424D4DC-7CF5-4BB1-9CD7-B63717A72A6B}  {C346E8A3-CBED-4D27-87CC-A70EB4DC8C27}  {FFC79924-5EAF-4666-A736-06190F281443}  {464BDB3C-91C4-4E9B-896F-225496AC4ED6}  {9B31316B-F204-455D-8A8C-9345DCA77C01}  {AFE4285C-AB63-4B2D-8278-E6BAACEA2CE9}  {277DE9C5-ED83-48DD-AB8F-AC2D24B22943}  {04C5BA10-4E9A-4B8E-8DBF-4F4B48AFA27C}  {0ACEF8BC-285F-415D-AB22-7BF2527A3D2E}  {24D19FCA-C5A2-4B8E-9F93-F8F6EF15C890}  {353ACA91-D945-4C13-AE7E-469060FAC8D8}  {28566328-F041-4466-8B14-8F5831E78F8B}  {6B4A94DB-54FE-4AE1-9BE4-7A7DAD004600}  {B8B28E0C-ECAB-4217-8C82-EAAA9755AAF0}  {8732ECFD-9747-4897-B42A-E534F9FF2B7A}  {E139B5CA-47B2-40E1-AF1C-AD71A67A1836}  {056A6E36-F3A8-4D00-9663-7E9430358BF9}  {5415A68C-231E-46F4-878B-5E9A22E967E9}  {161BE912-44C2-49C0-B61E-D946852B32A1}  {D6D6BC4F-D51A-4712-97E8-750917C860FD}  {7FEF652D-3233-44DF-ACF7-ECFB584DAB35}  {580DA148-E4BF-49B1-943B-4214AB05A6FF}  {CEE393AB-1030-4F7B-8DBC-55629C72F17E}  {87B2AE39-C9A5-4C53-86B8-A52D7EDBA488}  {10E19AC8-BF39-4443-BEC3-1B0CBFE4C7AA}  {2DEC00C7-21EE-4BF8-8F0E-773F11F126A2}  {C35153A0-23C0-4A81-B3BB-6A1326F2B76B}  {A33FD0EC-A9D3-4C21-9276-C241CC90F6C7}  {310E59D2-7EA4-47BB-B319-500E78855336}  {8C56EB1E-2B47-466F-8D33-7DBCD63F3DF2}  DXVA2_ModeHEVC_VLD_Main  {75FC75F7-C589-4A07-A25B-72E03B0383B3}  DXVA2_ModeHEVC_VLD_Main10  {E484DCB8-CAC9-4859-99F5-5C0D45069089}  {41A5AF96-E415-4B0C-9D03-907858E23E78}  {6A6A81BA-912A-485D-B57F-CCD2D37B8D94}  {E4E3CF5B-97D2-4658-AACB-366E3EE2CEEE}  {FD9D9559-0FD3-4917-A9A7-07E714EE9EF9}  {0E4BC693-5D2C-4936-B125-AEFE32B16D8A}  {2F08B5B1-DBC2-4D48-883A-4E7B8174CFF6}  {5467807A-295D-445D-BD2E-CBA8C2457C3D}  {AE0D4E15-2360-40A8-BF82-028E6A0DD827}  {8FF8A3AA-C456-4132-B6EF-69D9DD72571D}  {C23DD857-874B-423C-B6E0-82CEAA9B118A}  {5B08E35D-0C66-4C51-A6F1-89D00CB2C197}  {07CFAFFB-5A2E-4B99-B62A-E4CA53B6D5AA}  DXVA2_ModeVP9_VLD_Profile0  DXVA2_ModeVP9_VLD_10bit_Profile2  {76988A52-DF13-419A-8E64-FFCF4A336CF5}  {68A21C7B-D58F-4E74-9993-E4B8172B19A0}  {80A3A7BD-89D8-4497-A2B8-2126AF7E6EB8}  {1D5C4D76-B55A-4430-904C-3383A7AE3B16}  {A7F759DD-5F54-4D7F-8291-42E883C546FE}  {F34FA92F-DC79-474C-B0DB-B7BD4522DF77}  {B8BE4CCB-CF53-46BA-8D59-D6B8A6DA5D2A}  {CA44AFC5-E1D0-42E6-9154-B127186D4D40}  {F9A16190-3FB4-4DC5-9846-C8751F83D6D7}  {50925B7B-E931-4978-A12A-586630F095F9}  {B69C20E0-2508-8790-0305-875499E0A2D0}  {49761BEC-4B63-4349-A5FF-87FFDF088466}  
   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
        D3D9 Overlay: Supported
             DXVA-HD: Supported
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 3
            MPO Caps: ROTATION,HORIZONTAL_FLIP,RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
         MPO Stretch: 21.000X - 0.334X
     MPO Media Hints: colorspace Conversion 
         MPO Formats: NV12,YUY2,R16G16B16A16_FLOAT,R10G10B10A2_UNORM,R8G8B8A8_UNORM,B8G8R8A8_UNORM
    PanelFitter Caps: ROTATION,HORIZONTAL_FLIP,RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
 PanelFitter Stretch: 21.000X - 0.334X
   Extension Drivers: 
             Driver Name: C:\Windows\System32\DriverStore\FileRepository\iigd_ext.inf_amd64_ed3764ecb014915d\iigd_ext.inf
          Driver Version: 27.20.100.9664
             Driver Date: 06/01/2021
         Driver Provider: Intel Corporation
      Catalog Attributes: Universal:N/A Declarative:True 
             Driver Name: C:\Windows\System32\DriverStore\FileRepository\iigd_ext.inf_amd64_3ac00b043050621c\iigd_ext.inf
          Driver Version: 27.20.100.9365
             Driver Date: 03/10/2021
         Driver Provider: Intel Corporation
      Catalog Attributes: Universal:N/A Declarative:True 
             Driver Name: C:\Windows\System32\DriverStore\FileRepository\iigd_ext.inf_amd64_2d1cdaf56a2d250b\iigd_ext.inf
          Driver Version: 27.20.100.9126
             Driver Date: 12/23/2020
         Driver Provider: Intel Corporation
      Catalog Attributes: Universal:N/A Declarative:True 
   Component Drivers: 
             Driver Name: Unknown
          Driver Version: Unknown
             Driver Date: Unknown
         Driver Provider: Unknown
      Catalog Attributes: N/A
             Driver Name: Unknown
          Driver Version: Unknown
             Driver Date: Unknown
         Driver Provider: Unknown
      Catalog Attributes: N/A

           Card name: Intel(R) Iris(R) Xe MAX Graphics
        Manufacturer: Intel Corporation
           Chip type: Intel(R) Iris(R) Xe MAX Graphics Family
            DAC type: Internal
         Device Type: Render-Only Device
          Device Key: Enum\PCI\VEN_8086&DEV_4905&SUBSYS_09DE1028&REV_01
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 12029 MB
    Dedicated Memory: 3976 MB
       Shared Memory: 8053 MB
        Current Mode: Unknown
         HDR Support: Unknown
    Display Topology: Unknown
 Display Color Space: Unknown
     Color Primaries: Unknown
   Display Luminance: Unknown
         Driver Name: C:\Windows\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_7190d29cf17806ec\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_7190d29cf17806ec\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_7190d29cf17806ec\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_7190d29cf17806ec\igd12umd64.dll
 Driver File Version: 30.00.0100.9805 (English)
      Driver Version: 30.0.100.9805
         DDI Version: 12
      Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.7
 Hardware Scheduling: Supported:False Enabled:False 
 Graphics Preemption: Primitive
  Compute Preemption: Thread group
            Miracast: Not Supported by Graphics driver
      Detachable GPU: No
 Hybrid Graphics GPU: Discrete
      Power P-states: Not Supported
      Virtualization: Paravirtualization 
          Block List: DISABLE_HWSCH
  Catalog Attributes: Universal:False Declarative:True 
   Driver Attributes: Final Retail
    Driver Date/Size: 7/22/2021 8:00:00 PM, 1459752 bytes
         WHQL Logo'd: Yes
     WHQL Date Stamp: Unknown
   Device Identifier: Unknown
           Vendor ID: 0x8086
           Device ID: 0x4905
           SubSys ID: 0x09DE1028
         Revision ID: 0x0001
  Driver Strong Name: oem166.inf:5f63e534c1c624a3:iDG1D_w10_DS:30.0.100.9805:PCI\VEN_8086&DEV_4905
      Rank Of Driver: 00CF2001
         Video Accel: Unknown
         DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeVC1_D2010  {E07EC519-E651-4CD6-AC84-1370CCEEC851}  {BCC5DB6D-A2B6-4AF0-ACE4-ADB1F787BC89}  DXVA2_ModeWMV9_IDCT  DXVA2_ModeVC1_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_Multiview_NoFGT  {C528916C-C0AF-4645-8CB2-372B6D4ADC2A}  {91CD2D6E-897B-4FA1-B0D7-51DC88010E0A}  {97688186-56A8-4094-B543-FC9DAAA49F4B}  {1424D4DC-7CF5-4BB1-9CD7-B63717A72A6B}  {C346E8A3-CBED-4D27-87CC-A70EB4DC8C27}  {FFC79924-5EAF-4666-A736-06190F281443}  {464BDB3C-91C4-4E9B-896F-225496AC4ED6}  {9B31316B-F204-455D-8A8C-9345DCA77C01}  {AFE4285C-AB63-4B2D-8278-E6BAACEA2CE9}  {277DE9C5-ED83-48DD-AB8F-AC2D24B22943}  {04C5BA10-4E9A-4B8E-8DBF-4F4B48AFA27C}  {0ACEF8BC-285F-415D-AB22-7BF2527A3D2E}  {24D19FCA-C5A2-4B8E-9F93-F8F6EF15C890}  {353ACA91-D945-4C13-AE7E-469060FAC8D8}  {28566328-F041-4466-8B14-8F5831E78F8B}  {6B4A94DB-54FE-4AE1-9BE4-7A7DAD004600}  {B8B28E0C-ECAB-4217-8C82-EAAA9755AAF0}  {8732ECFD-9747-4897-B42A-E534F9FF2B7A}  {E139B5CA-47B2-40E1-AF1C-AD71A67A1836}  {056A6E36-F3A8-4D00-9663-7E9430358BF9}  {5415A68C-231E-46F4-878B-5E9A22E967E9}  {161BE912-44C2-49C0-B61E-D946852B32A1}  {D6D6BC4F-D51A-4712-97E8-750917C860FD}  {7FEF652D-3233-44DF-ACF7-ECFB584DAB35}  {580DA148-E4BF-49B1-943B-4214AB05A6FF}  {CEE393AB-1030-4F7B-8DBC-55629C72F17E}  {87B2AE39-C9A5-4C53-86B8-A52D7EDBA488}  {10E19AC8-BF39-4443-BEC3-1B0CBFE4C7AA}  {2DEC00C7-21EE-4BF8-8F0E-773F11F126A2}  {C35153A0-23C0-4A81-B3BB-6A1326F2B76B}  {A33FD0EC-A9D3-4C21-9276-C241CC90F6C7}  {310E59D2-7EA4-47BB-B319-500E78855336}  {8C56EB1E-2B47-466F-8D33-7DBCD63F3DF2}  DXVA2_ModeHEVC_VLD_Main  {75FC75F7-C589-4A07-A25B-72E03B0383B3}  DXVA2_ModeHEVC_VLD_Main10  {E484DCB8-CAC9-4859-99F5-5C0D45069089}  {41A5AF96-E415-4B0C-9D03-907858E23E78}  {6A6A81BA-912A-485D-B57F-CCD2D37B8D94}  {E4E3CF5B-97D2-4658-AACB-366E3EE2CEEE}  {FD9D9559-0FD3-4917-A9A7-07E714EE9EF9}  {0E4BC693-5D2C-4936-B125-AEFE32B16D8A}  {2F08B5B1-DBC2-4D48-883A-4E7B8174CFF6}  {5467807A-295D-445D-BD2E-CBA8C2457C3D}  {AE0D4E15-2360-40A8-BF82-028E6A0DD827}  {8FF8A3AA-C456-4132-B6EF-69D9DD72571D}  {C23DD857-874B-423C-B6E0-82CEAA9B118A}  {5B08E35D-0C66-4C51-A6F1-89D00CB2C197}  {07CFAFFB-5A2E-4B99-B62A-E4CA53B6D5AA}  DXVA2_ModeVP9_VLD_Profile0  DXVA2_ModeVP9_VLD_10bit_Profile2  {76988A52-DF13-419A-8E64-FFCF4A336CF5}  {68A21C7B-D58F-4E74-9993-E4B8172B19A0}  {80A3A7BD-89D8-4497-A2B8-2126AF7E6EB8}  {1D5C4D76-B55A-4430-904C-3383A7AE3B16}  {A7F759DD-5F54-4D7F-8291-42E883C546FE}  {F34FA92F-DC79-474C-B0DB-B7BD4522DF77}  {B8BE4CCB-CF53-46BA-8D59-D6B8A6DA5D2A}  {CA44AFC5-E1D0-42E6-9154-B127186D4D40}  {F9A16190-3FB4-4DC5-9846-C8751F83D6D7}  {50925B7B-E931-4978-A12A-586630F095F9}  {B69C20E0-2508-8790-0305-875499E0A2D0}  {49761BEC-4B63-4349-A5FF-87FFDF088466}  
      Deinterlace Caps: n/a
        D3D9 Overlay: Unknown
             DXVA-HD: Unknown
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 0
            MPO Caps: Not Supported
         MPO Stretch: Not Supported
     MPO Media Hints: Not Supported
         MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
 PanelFitter Stretch: Not Supported
   Extension Drivers: 
             Driver Name: C:\Windows\System32\DriverStore\FileRepository\iigd_ext_d.inf_amd64_5cfe63f0aed1fc63\iigd_ext_d.inf
          Driver Version: 27.20.100.9040
             Driver Date: 12/18/2020
         Driver Provider: Intel Corporation
      Catalog Attributes: Universal:N/A Declarative:True 
   Component Drivers: 
             Driver Name: Unknown
          Driver Version: Unknown
             Driver Date: Unknown
         Driver Provider: Unknown
      Catalog Attributes: N/A

-------------
Sound Devices
-------------
            Description: Speakers (Realtek(R) Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: INTELAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_102809DE&REV_1000
        Manufacturer ID: N/A
             Product ID: N/A
                   Type: N/A
            Driver Name: RTKVHD64.sys
         Driver Version: 6.0.9175.1 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 5/24/2021 8:00:00 PM, 6489136 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Emulation Only
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone Array (Intel® Smart Sound Technology for Digital Microphones)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: IntcDMic.sys
         Driver Version: 10.29.0.5714 (English)
      Driver Attributes: Final Retail
          Date and Size: 5/10/2021 8:00:00 PM, 702032 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

---------------------
Video Capture Devices
Number of Devices: 3
---------------------
           FriendlyName: Integrated Webcam
               Category: Camera
           SymbolicLink: \\?\usb#vid_0bda&pid_585b&mi_00#6&15e7ef6a&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
               Location: Front
               Rotation: 0
           Manufacturer: Microsoft
             HardwareID: USB\VID_0BDA&PID_585B&REV_8710&MI_00,USB\VID_0BDA&PID_585B&MI_00
             DriverDesc: USB Video Device
         DriverProvider: Microsoft
          DriverVersion: 10.0.19041.964
      DriverDateEnglish: 6/21/2006 00:00:00
    DriverDateLocalized: 6/21/2006 12:00:00 AM
                Service: usbvideo
                  Class: Camera
          DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
            ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
            ProblemCode: No Problem
  BusReportedDeviceDesc: Integrated Webcam
                 Parent: USB\VID_0BDA&PID_585B\200901010001
      DriverProblemDesc: n/a
           UpperFilters: n/a
           LowerFilters: WdmCompanionFilter
                  Stack: \FileSystem\bdprivmon,\Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
      ContainerCategory: n/a
          SensorGroupID: {78DCB7D0-33EA-458B-B98A-56E9A3A40B50}
                   MFT0: n/a
                   DMFT: n/a
    CustomCaptureSource: n/a
  DependentStillCapture: n/a
     EnablePlatformDMFT: True
              DMFTChain: n/a
 EnableDshowRedirection: True
     FrameServerEnabled: n/a
        AnalogProviders: n/a
             ProfileIDs: {B4894D81-62B7-4EEC-8740-80658C4A9D3E},0;{81361B22-700B-4546-A2D4-C52E907BFC27},0

           FriendlyName: AvStream Media Device
               Category: Sensor
           SymbolicLink: \\?\usb#vid_0bda&pid_585b&mi_02#6&15e7ef6a&0&0002#{24e552d7-6523-47f7-a647-d3465bf1f5ca}\global
               Location: Front
               Rotation: 0
           Manufacturer: Microsoft
             HardwareID: USB\VID_0BDA&PID_585B&REV_8710&MI_02,USB\VID_0BDA&PID_585B&MI_02
             DriverDesc: USB Video Device
         DriverProvider: Microsoft
          DriverVersion: 10.0.19041.964
      DriverDateEnglish: 6/21/2006 00:00:00
    DriverDateLocalized: 6/21/2006 12:00:00 AM
                Service: usbvideo
                  Class: Camera
          DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
            ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
            ProblemCode: No Problem
  BusReportedDeviceDesc: Integrated Webcam
                 Parent: USB\VID_0BDA&PID_585B\200901010001
      DriverProblemDesc: n/a
           UpperFilters: n/a
           LowerFilters: WdmCompanionFilter
                  Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
      ContainerCategory: n/a
          SensorGroupID: {78DCB7D0-33EA-458B-B98A-56E9A3A40B50}
                   MFT0: n/a
                   DMFT: n/a
    CustomCaptureSource: n/a
  DependentStillCapture: n/a
     EnablePlatformDMFT: n/a
              DMFTChain: n/a
 EnableDshowRedirection: True
     FrameServerEnabled: n/a
        AnalogProviders: n/a
             ProfileIDs: {B4894D81-62B7-4EEC-8740-80658C4A9D3E},0;{81361B22-700B-4546-A2D4-C52E907BFC27},0

           FriendlyName: AvStream Media Device
               Category: Sensor Group
           SymbolicLink: \\?\swd#sgdevapi#5a2cf6c607acef19f8054f3de104e6f06a5d3ae301d1c8f66e168cfa1b89425b#{669c7214-0a88-4311-a7f3-4e79820e33bd}\5a2cf6c607acef19f8054f3de104e6f06a5d3ae301d1c8f66e168cfa1b89425b
    DeviceSymbolicLinks: \\?\USB#VID_0BDA&PID_585B&MI_00#6&15e7ef6a&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global,\\?\USB#VID_0BDA&PID_585B&MI_02#6&15e7ef6a&0&0002#{24e552d7-6523-47f7-a647-d3465bf1f5ca}\global
             ProfileIDs: {B4894D81-62B7-4EEC-8740-80658C4A9D3E},0;{81361B22-700B-4546-A2D4-C52E907BFC27},0

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Intel(R) HID Event Filter
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x8087, 0x0A1E
        FF Driver: n/a

      Device Name: Intel(R) HID Event Filter
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x8087, 0x0A1E
        FF Driver: n/a

      Device Name: Intel(R) HID Event Filter
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x8087, 0x0A1E
        FF Driver: n/a

      Device Name: GPIO Button Driver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Converted Portable Device Control device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0000
        FF Driver: n/a

      Device Name: Intel(R) HID Event Filter
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x8087, 0x0A1E
        FF Driver: n/a

      Device Name: Converted Portable Device Control device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0000
        FF Driver: n/a

      Device Name: Intel(R) HID Event Filter
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x8087, 0x0A1E
        FF Driver: n/a

      Device Name: Intel(R) HID Event Filter
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x8087, 0x0A1E
        FF Driver: n/a

      Device Name: Logitech Download Assistant
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xB019
        FF Driver: n/a

      Device Name: Intel(R) HID Event Filter
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x8087, 0x0A1E
        FF Driver: n/a

      Device Name: Intel(R) HID Event Filter
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x8087, 0x0A1E
        FF Driver: n/a

      Device Name: Intel(R) HID Event Filter
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x8087, 0x0A1E
        FF Driver: n/a

      Device Name: Intel(R) HID Event Filter
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x8087, 0x0A1E
        FF Driver: n/a

      Device Name: Intel(R) HID Event Filter
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x8087, 0x0A1E
        FF Driver: n/a

      Device Name: HIDI2C Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x06CB, 0xCE27
        FF Driver: n/a

      Device Name: HIDI2C Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04F3, 0x2AEE
        FF Driver: n/a

      Device Name: HIDI2C Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04F3, 0x2AEE
        FF Driver: n/a

      Device Name: Intel(R) HID Event Filter
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x8087, 0x0A1E
        FF Driver: n/a

      Device Name: HIDI2C Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04F3, 0x2AEE
        FF Driver: n/a

      Device Name: Intel(R) HID Event Filter
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x8087, 0x0A1E
        FF Driver: n/a

      Device Name: HIDI2C Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04F3, 0x2AEE
        FF Driver: n/a

      Device Name: HIDI2C Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x06CB, 0xCE27
        FF Driver: n/a

      Device Name: Intel(R) HID Event Filter
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x8087, 0x0A1E
        FF Driver: n/a

      Device Name: Intel(R) HID Event Filter
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x8087, 0x0A1E
        FF Driver: n/a

      Device Name: HIDI2C Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04F3, 0x2AEE
        FF Driver: n/a

      Device Name: Intel(R) HID Event Filter
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x8087, 0x0A1E
        FF Driver: n/a

      Device Name: GPIO Button Driver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Intel(R) HID Event Filter
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x8087, 0x0A1E
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub (USB 3.0)
| Vendor/Product ID: 0x8086, 0xA0ED
| Matching Device ID: USB\ROOT_HUB30
| Service: USBHUB3
| Driver: USBHUB3.SYS, 5/11/2021 19:23:49, 653136 bytes
| 
+-+ Intel(R) Wireless Bluetooth(R)
| | Vendor/Product ID: 0x8087, 0x0026
| | Location: Port_#0010.Hub_#0002
| | Matching Device ID: usb\vid_8087&pid_0026&rev_0002
| | Lower Filters: ibtusb
| | Service: BTHUSB
| | Driver: ibtusb.sys, 8/3/2021 17:25:02, 5110352 bytes
| | Driver: ibtproppage.dll, 8/3/2021 17:25:02, 500800 bytes
| | Driver: ibtsiva.exe, 8/3/2021 17:25:02, 352840 bytes
| | Driver: BTHUSB.SYS, 8/12/2021 00:12:16, 110592 bytes
| | Driver: bthport.sys, 8/12/2021 00:12:16, 1563136 bytes
| | 
| +-+ Microsoft Bluetooth LE Enumerator
| | | Matching Device ID: BTH\MS_BTHLE
| | | Service: BthLEEnum
| | | Driver: Microsoft.Bluetooth.Legacy.LEEnumerator.sys, 11/18/2020 22:48:30, 106496 bytes
| | | 
| | +-+ Bluetooth LE Device
| | | | Location: Bluetooth LE Device
| | | | Matching Device ID: BTHLE\GenericDevice
| | | | Service: BthLEEnum
| | | | Driver: Microsoft.Bluetooth.Legacy.LEEnumerator.sys, 11/18/2020 22:48:30, 106496 bytes
| | | | 
| | | +-+ Bluetooth Low Energy GATT compliant HID device
| | | | | Vendor/Product ID: 0x0020, 0x0B01
| | | | | Location: Bluetooth LE Device
| | | | | Matching Device ID: BTHLEDevice\{00001812-0000-1000-8000-00805f9b34fb}
| | | | | Lower Filters: WUDFRd
| | | | | Service: mshidumdf
| | | | | Driver: Microsoft.Bluetooth.Profiles.HidOverGatt.dll, 3/17/2021 19:57:36, 194560 bytes
| | | | | 
| | | | +-+ HID Keyboard Device
| | | | | | Vendor/Product ID: 0x0020, 0x0B01
| | | | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | | | Service: kbdhid
| | | | | | Driver: kbdhid.sys, 12/7/2019 05:07:56, 46592 bytes
| | | | | | Driver: kbdclass.sys, 12/7/2019 05:07:56, 71480 bytes
| | | | | | 
| | | | +-+ HID-compliant mouse
| | | | | | Vendor/Product ID: 0x0020, 0x0B01
| | | | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| | | | | | Service: mouhid
| | | | | | Driver: mouhid.sys, 12/7/2019 05:07:56, 35328 bytes
| | | | | | Driver: mouclass.sys, 12/7/2019 05:07:56, 67600 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x8087, 0x0000
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 12/7/2019 05:07:56, 46592 bytes
| Driver: kbdclass.sys, 12/7/2019 05:07:56, 71480 bytes
| 
+ HID Keyboard Device
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 12/7/2019 05:07:56, 46592 bytes
| Driver: kbdclass.sys, 12/7/2019 05:07:56, 71480 bytes
| 
+ Standard PS/2 Keyboard
| Matching Device ID: *PNP0303
| Service: i8042prt
| Driver: i8042prt.sys, 12/7/2019 05:07:56, 118272 bytes
| Driver: kbdclass.sys, 12/7/2019 05:07:56, 71480 bytes
| 
+ HID Keyboard Device
| Vendor/Product ID: 0x045E, 0x0000
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 12/7/2019 05:07:56, 46592 bytes
| Driver: kbdclass.sys, 12/7/2019 05:07:56, 71480 bytes
| 
+ HID-compliant mouse
| Vendor/Product ID: 0x06CB, 0x0000
| Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| Service: mouhid
| Driver: mouhid.sys, 12/7/2019 05:07:56, 35328 bytes
| Driver: mouclass.sys, 12/7/2019 05:07:56, 67600 bytes
| 
+ PS/2 Compatible Mouse
| Matching Device ID: *PNP0F13
| Service: i8042prt
| Driver: mouclass.sys, 12/7/2019 05:07:56, 67600 bytes
| Driver: i8042prt.sys, 12/7/2019 05:07:56, 118272 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 278.2 GB
Total Space: 976.1 GB
File System: NTFS
      Model: Intel Optane H10 with SSD 1TB

I am merely a fellow player, and one who is not having this issue at that, but your snarkiness here seems unwarranted. My understanding from other threads is that Blizzard is issuing refunds when requested, without being difficult about it. But clearly posting the request in a random forum thread cannot reasonably be considered a valid way to initiate a refund procedure.

2 Likes

I already initiated and received a refund. Blizzard stated that they do not support Intel graphics (not just iGPUs) even though my iGPU and dGPU are more powerful than the minimum required cards listed. Due to this fact, I believe my “snarkiness” is warranted. Blizzard did not state anything about not supporting intel graphics and merely listing an archaic amd and nvidia card in the specs is not enough to lead one to beleive that they would not be supported when the it is the same case with their other games that DO support them. Lets take Warcraft III Reforged (Unforged) for instance. Warcraft III System Requirements (Reforged and Classic) - Blizzard Support. Do you see intel anywhere? Yet why do I get 60fps on max settings at 1080p with an Intel Xe Max and am able to play the game? Do you have anything of value to add or did you merely come here to insult people?