Hello please read my post and thank you

I am not looking for snarky or annoying responses I just want some help please. So my account was muted and I get it but it has been over 1 week. I have been muted before but I don’t know how long this second one will last for does anyone know? Also there must be a bug because I can not even join a game it is grey out and said only available to the party leader. I then get an error, I also only used a swear word I think the S word. I just would like to play as I got into season 21 lately and I feel like it is a bit extreme to ban my account over this. Someone please answer what I have asked and again no snarky or rubbish comments please.

If you have been issued with a chat silence penalty, you will have received an email to your registered address advising you of the duration of the penalty.

More info…

Error 315000 - Chat Silence - Only available to party leader

There are two scenarios for this.

First…
It’s a temporary bug which can usually be resolved by switching to another hero and then back to the one you wanted to play on, changing which pet the hero has selected, and so on. Alternatively, closing and re-starting the client should resolve it.

Second…
If you’ve received an in-game chat silence penalty from any Blizzard game.

There is a long outstanding bug (since October 2019) whereby if you receive a chat silence from any Blizzard game, you will be unable to start or join a Diablo III game session. This will last until the silence period is over.

If you have received a chat silence, you will have been sent an email to your registered address with an explanation of why the silence was issued, and how long the penalty period will last. For a first offence, it’s 24 hours. For subsequent offences, the penalty period doubles each time, i.e.

Offence

  1. 1 day
  2. 2 days
  3. 4 days
  4. 8 days
  5. 16 days
  6. 32 days (1 month 2 days)
  7. 64 days (2 months 4 days)
  8. 128 days (4 months 8 days)
  9. 256 days (8 months 16 days)
  10. 512 days (1 year 5 months 2 days)

…and so on.

If you believe you were incorrectly silenced…

However, if the penalty was deserved…

https://us.forums.blizzard.com/en/d3/t/start-game-greyed-out-unable-to-join-game-only-available-to-party-leader/4211/295

While it is theoretically possible for us to unmute players which might work around this, we’re not in the practice of reversing these kinds of account actions for this sort of reason. Regardless of this unexpected behavior, the accounts which have been muted were muted for a reason. If you have an extended duration suspension, a user of your account must have broken our terms of use several times. As such, the account actions will stand until they expire.

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You have been answered before - although one thread got locked and the other removed by mods.

Yes, this is a Bug that prevents Silenced players from making a game in D3. No, they won’t change your Silence. You were given all of the bug history, info on the Silence system, duration of penalties, and the link to appeal - more than once.

Excellent summary Meteorblade.

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Another thread? You got everything you needed in your previous one.

My goodness…

Good job M and Miss C.

It got to the point that this gets asked so often that I typed it up once, then added it to the d3_faqs.txt file on my desktop so I can now just copy / paste it into threads about this.

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