Game crashes to a completely white screen at start of act 3

Beginning of ACT III leaving the Tower roof top and first encounter with Leah, the game crashes to a completely white screen and the only way out of it is a hard restart.

I don’t know if Blizzard Techs are still around for D3. But, game crashes should be reported in the Technical Support Forum. (Or Mac Technical Support if you’re on a Mac).




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I recommend doing a “Scan and Repair”.

On Battle.Net click, while on Diablo III launcher page, click on the cogwheel next to play and select “Scan and Repair”.

Good luck!