There was a problem retrieving the shop menu. (Code 396010)
I went to change the type of play from story to bounties and it popped up. Then when I went to change my pet, it popped up again. The page never loaded. I tried logging out and relogging in with no change. This is repeatable. My guild mates have also reported being kicked out of the game to the character menu.
Hi:
Have you tried the steps provided here:
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