Error Code 395002

General Discussion
1

https://us.battle.net/support/en/article/20659

Seems that the above isn’t working for everyone.

1 Like
2

Same thing happening to me.

3

Same thing happening here!

4

same error code . can not get on

5

Same thing here…can sign on to Europe but not Americas…" can not retrieve hero account"… :rage::face_with_symbols_over_mouth:

6

Yeah same here but now getting a 395000 code …

7

Yupe. same here. Reporting

8

Just sit tight, it’s on Blizzard’s end.

1 Like
9

appears corrected. I just signed in. currently in a game. GL all

10

Still not fixed for me :x

1 Like
11

Yeah its working now lol but for how long , friends list is still jacked up and having hell of a time joining friends but yeah goodluck everyone

12

Just fixed. Check the original post.

13

its not fixed lol i was playing and then all of a sudden i get a error message that says disconnected from game and game was terminated… WOW

1 Like
14

SAME thing here…game finally let me in the SLAMS the doors in my face. wt efffn f?

1 Like
15

same issue here…I run NR seems “fine” but moment I try and start a GR within X time “the game was terminated”

love lsing keys and potential loot … last night I had other issue where game was playing “just fine” when all a sudden game went molasses speed…from butter smooth to everything acting as if it had a 10ton weight on it…GR 105 near done with very good time, to death, back to back to back…tab out (background) was smooth, but game wise insta back to molasses…sadly this not first time, though only past few month I notice such (old system as well as brand new one)

not sure what going on there, they IMO should be sorting out instead of only focus on "here buy or new game, let us plaster crud all over game launcher (no matter if interested or not)

:frowning: I just want to play and not have it kick me out like it is before season is done

1 Like
16

Definitely not fixed, absolutely no change, load program, slight delay and boom Error 395002.

17

The temp fix works for a bit, if in pub it terminates more often than if playing solo. If i tab out to come here it kicks me out of game or freezes up the game. Just closing the d3 window and logging back in seems to work.

18

Same here “game terminated” and the last minute of what I had done was rolled back.

Blizzard get it together please!

1 Like
19

Experiencing the same here.

Is this on the America’s server only, or are others also experiencing it?

20

Seams fine on EU, but i only logged in for 5 mins to check my char