PC version
Since the beginning of Season 31 I have had this problem when starting the game, a message to wait in queue appears and always says 5 seconds, after which the errors described below occur.
A detail that I played today some time ago, when I returned these errors appeared and I gave up for today.
1st “Impossible to enter the game now”
2nd “An error occurred loading the game license. Please try again (code 395000)”
These errors occur a lot and there are other player friends who said they had the same problem. I didn’t find a post here, I apologize if I made a mistake by creating another one unnecessarily.
I get the same thing but I don’t get the error. I’ll close everything and restart it and it is fine. There are more things wrong with the interface than people think.
If I close the interface it still be running on the taskbar. If I click the Icon to start the interface it will just sit there looking for the server. I have to than close everything out. Then start it all over again than it works.
I have had it where I have up 3 or 4 Icons running in the taskbar. At that point now I have enter password. Because it will tell me I have the game running some place else. So will they fix this more likely not.
Hope you get it fix or try to find a work around like I did.
Even when I restart the PC the same problem occurs. Sometimes when exiting and running the game in the launcher it works. And yesterday it only came out to change the difficulty and it didn’t start. Today I’m online, but if I leave and come back in 4h or 8h, turn on the PC, start Battlet,net and start D3, after the authentication screen is ok and try to enter “start game” the errors described may occur.