I have submitted a support ticket, I imagine they are very busy, so I figured I would ask on here if anyone else had this issue and was able to fix it?
I can login and start my game, after about 1-2 minutes screen goes black and PC reboots.
I have followed all of the troubleshooting steps including memory/hardware scan, I have uninstalled and re-installed the game with no luck. This just started yesterday. All my other games work fine. I can watch HD video and work on numerous screens with no issues. If I try to play Diablo III even with no other apps running it crashes every time.
This just started happening, I have played this game on this PC for years with no issues…
I sent a diag txt file with my support ticket…
My PC:
Radeon XFX|R9-270A
AMD FX™-6300 Six-Core Processor
8 gb RAM
Hey PeterMan,
If the computer is shutting down or restarting, this typically indicates a deeper hardware problem even if other games or applications don’t seem to cause a similar crash. You can read more about this here. To help out, please provide a copy of the DxDiag here:
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Press Windows Key + R.
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Type DxDiag and press Enter.
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In the DxDiag window, click Save All Information.
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Name the file “dxdiag” and click Save
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Paste the DXdiag into the post, select and highlight everything you just pasted, and hit the “code” button (</>). That’ll make the information much more readable.
It should look like this.
If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).
Also grab some screenshots of the hwmonitor program:
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Maximize the HWMonitor window and expand all the nodes on the left
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Scroll all the way up
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Take a screenshot with the Print Screen (prtscn) key
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Open up the program Paint and press ctrl+v to paste in the test
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Crop the screen if you want to only show the test, then save it as Test1.JPG
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Scroll all the way down, then repeat steps 3-5.
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Upload them somewhere like imgur and link us to the results.
This has been resolved, thanks!!